It Support Engineer

EIL Global; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

EIL Global in Australia offers IT services across Asia Pacific and EMEA, with offices and clients spanning the region. This onsite dispatch-on-call role is based in New South Wales and involves freelance/part-time work supporting field services and service desk operations.

You will install and upgrade operating systems, deploy patches, perform software and hardware break-fix, and assist with network basics, Wi‑Fi, and MS Office administration.

Qualifications

• Experience in IT support and field services.
• Ability to dispatch coordination and service desk operations.
• Strong communication and stakeholder management.
• Attention to detail and prioritization.

Responsibilities

• Provide on-site/dispatch IT support in NSW.
• Install and upgrade operating systems and patches.
• Perform software and hardware break-fix.
• Coordinate dispatch and manage stakeholders.

Skills

OS installation

Patch deployment

Software & hardware repair

Wi-Fi basics

Networking basics

MS Office administration

Business English

Job description

Job Description

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Site Locations: New South Wales

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

SLA: SBD and NBD support

Skills & Requirements

• Capable of installing and upgrading Operating Systems
• Install patches
• Software and Hardware Break Fix
• Well versed IT engineer
• Basics of Wi-Fi
• Basics of networks, LAN, WAN, Switch and Router Configuration
• Install and administer MS Office
• Business English with local language

Requirements

• IT support
• field services
• dispatch coordination
• service desk operations
• engineering coordination
• troubleshooting
• stakeholder management
• communication
• reporting
• attention to detail
• prioritization