Offshore Desktop IT Support Technician (FIFO)

Kent; Western Australia; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Attractive salary & benefits

Work/Life balance

Health & Wellbeing Program

Employee Assistance Program

Inclusion & Belonging Program

Health insurance discount

Job summary

A leading offshore service provider in Australia is seeking an experienced Offshore Desktop Support Technician. In this full-time FIFO role, you will provide IT support across desktop systems, handle troubleshooting, and collaborate on system enhancements. The ideal candidate has a background in enterprise IT support, preferably with experience in the oil and gas sector. This position offers a supportive work environment focusing on career development and valuable experience.

Qualifications

• Experience in enterprise IT support.
• Background in oil & gas preferred.

Responsibilities

• Deliver hands-on support for desktop systems.
• Escalate advanced problems requiring specialist intervention.
• Provide basic user training for troubleshooting common IT issues.
• Collaborate with the Digital Services team for system improvements.

Skills

Hands-on IT support

Troubleshooting

Collaboration

User training

Job description

A leading offshore service provider in Australia is seeking an experienced Offshore Desktop Support Technician. In this full-time FIFO role, you will provide IT support across desktop systems, handle troubleshooting, and collaborate on system enhancements. The ideal candidate has a background in enterprise IT support, preferably with experience in the oil and gas sector. This position offers a supportive work environment focusing on career development and valuable experience.