Officer, State Control Centre Operations And Watch Desk

Department Of Justice And Community Safety; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

The Department of Justice and Community Safety is seeking two Officers for State Control Centre Operations and Watch Desk within Emergency Management Victoria, Melbourne. These full-time VPS3 roles operate on a 24/7 rotational roster and require on-site work at the State Control Centre.

You will analyse data, prepare intelligence briefs, publish incident notifications and warnings, and coordinate centre operations to support emergency responses.

Qualifications

• Tertiary qualifications in intelligence, communications or a similar discipline are desirable.
• Strong analytical and data gathering abilities.
• Excellent written and verbal communication skills.
• Ability to work independently or as part of a team.

Responsibilities

• Research and gather data for briefings and presentations for stakeholders.
• Support the publication of timely intelligence products, including incident notifications.
• Create and publish emergency information and monitor VicEmergency channels.
• Interpret and apply policies, and use systems and processes from stewardship teams.

Skills

Analytical skills

Written communication

Verbal communication

Teamwork

Education

Tertiary qualifications in intelligence or similar

Job description

Utilise your analytical & communication skills to support operational response within Emergency Management Victoria. Two Ongoing, full time opportunities. VPS3 – $81,496 - $98,955 plus superannuation. The Department of Justice and Community Safety is seeking two Officers, State Control Centre Operations and Watch Desk to provide a critical role within Emergency Management Victoria.

About the Business Unit

Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, sector specific technology, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities. EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary & Chief Executive, and Emergency Management Commissioner, and includes oversight of statutory entities and offices and the department's emergency management accountabilities. Capability, Risk and Regional Operations Branch.

The Watch Desk is a multi-skilled and multi-disciplinary team, operating 24 / 7, 365 days a year to provide a base service offer for the State Control Centre (SCC) and coordinated delivery of SCC functions. It will maintain a state of readiness to support response to relevant emergencies or no-notice events. It is responsible for situational monitoring and reporting, issuing notifications and warnings, and managing centre operations. Coordinated through the Watch Desk and Centre Manager, the Watch Desk team also provides support to stewardship teams during periods of low operational activity.

About the Role

The Officer, State Control Centre Operations and Watch Desk is responsible for:

• Research and gather data for the preparation of briefings and presentations to inform key stakeholders and influence decision making and the development of intelligence briefs.
• Support the creation, publication, and dissemination of timely and accurate intelligence products including incident notifications and and situation reports to internal and external key stakeholders.
• Create and publish emergency information and warnings, monitor the VicEmergency social media channels and support media requirements.
• Interpret and apply business plans and policies to own area of responsibility, ensuring the appropriate use of systems, tools, processes, and products developed by relevant stewardship teams, particularly the public information, intelligence, and support teams.

This is a designated shift work role and you will be required to perform duties on a 24 / 7 rotational roster, including days, nights, weekends and public holidays. You will be remunerated in line with these shift work requirements. This role requires you to work on-site at the State Control Centre at all times. To learn more about this role before applying, please read the attached position description.

About you

• Good analytical skills with the ability to gather data and present information into reporting form for relevant stakeholders.
• An understanding of Victoria's (or like jurisdiction) emergency management arrangements is desirable.
• Strong written and verbal communication skills are essential.
• Proven ability to productively work independently or as part of a team.

Qualifications / requirements

• Tertiary qualifications in intelligence, communications or a similar discipline is desirable.

IMPORTANT INFORMATION : CHILD SAFE STATEMENT OF COMMITMENT :

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.