Officer, State Control Centre Operations and Watch Desk

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department of Justice and Community Safety VIC in Melbourne is seeking two Officers for State Control Centre Operations and Watch Desk to support Emergency Management Victoria's critical response capability.

You will work 24/7 on a rotating roster, on-site at the State Control Centre, preparing intelligence briefs, disseminating incident notifications, and coordinating according to policy and risk guidance.

Qualifications

• Experience gathering data for briefings and intelligence briefs.
• Ability to create, publish and disseminate timely intelligence products including incident notifications.
• Strong written and verbal communication across stakeholders.

Responsibilities

• Research and gather data for briefings and intelligence briefs.
• Support creation, publication and dissemination of timely intelligence products including incident notifications.
• Create and publish emergency information and warnings; monitor VicEmergency channels and support media requirements.
• Interpret and apply policies to own area; ensure proper use of systems, tools and processes.
• Work a 24/7 rotational roster, including days, nights, weekends and public holidays.

Skills

Analytical skills

Written & verbal communication

Independent work

Teamwork

Education

Tertiary qualifications in intelligence or communications

Job description

Officer, State Control Centre Operations and Watch Desk

Department of Justice and Community Safety VIC – Melbourne VIC

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We’re proud of the important work we do across Victoria. Want to be part of it?

• Utilise your analytical & communication skills to support operational response within Emergency Management Victoria.
• Two Ongoing, full time opportunities.
• VPS3 – $81,496 - $98,955 plus superannuation.

The Department of Justice and Community Safety is seeking two Officers, State Control Centre Operations and Watch Desk to provide a critical role within Emergency Management Victoria.

About the Business Unit

Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria.

EMV drives the integration of policy, strategy, operational coordination, sector specific technology, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities.

EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary & Chief Executive, and Emergency Management Commissioner, and includes oversight of statutory entities and offices and the department's emergency management accountabilities. Capability, Risk and Regional Operations Branch.

The Watch Desk is a multi-skilled and multi-disciplinary team, operating 24/7, 365 days a year to provide a base service offer for the State Control Centre (SCC) and coordinated delivery of SCC functions. It will maintain a state of readiness to support response to relevant emergencies or no-notice events. It is responsible for situational monitoring and reporting, issuing notifications and warnings, and managing centre operations. Coordinated through the Watch Desk and Centre Manager, the Watch Desk team also provides support to stewardship teams during periods of low operational activity.

About the Role

The Officer, State Control Centre Operations and Watch Desk is responsible for:

• Research and gather datafor the preparation of briefings and presentations to inform key stakeholders and influence decision making and the development of intelligence briefs.
• Support the creation, publication, and dissemination oftimely and accurate intelligence products including incident notifications and and situation reports to internal and external key stakeholders .
• Create and publish emergency information and warnings, monitor the VicEmergency social media channels and support media requirements.
• Interpret and apply business plans and policies to own area of res ponsibility, ensuring theappropriate useofsystems, tools, processes, and products developed byrelevantstewardshipteams, particularly the public information, intelligence, and support teams.

This is a designated shift work role and you will be required to perform duties on a

24/7 rotational roster, including days, nights, weekends and public holidays. You will be remunerated in line with these shift work requirements.

This role requires you to work on-site at the State Control Centre at all times.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Good analytical skills with the ability to gather data and present information into reporting form for relevant stakeholders.
• An understanding of Victoria's (or like jurisdiction) emergency management arrangements is desirable.
• Strong written and verbal communication skills are essential.
• Proven ability to productively work independently or as part of a team.

Qualifications/requirements

• Tertiary qualifications inintelligence, communications or a similar discipline is desirable

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safet y is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.