Officer - Emergency Operations

Australian Red Cross; Alice Springs; Hybrid; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Hybrid working model

Salary packaging options

Paid leave and wellbeing programs

Job summary

Australian Red Cross is seeking a capable coordinator to support Emergency Operations by ensuring contractual compliance, stakeholder engagement, and operations logistics in the Northern Territory. This role emphasizes coordinating with local authorities, managing training logistics, and supporting funding processes.

The position offers hybrid work with flexible hours and opportunities to contribute to community resilience and rapid response activities, including evacuation logistics and centre

Qualifications

• Experience working collaboratively with local authorities, community organisations, and stakeholders to achieve common objectives.
• Strong administrative and organisational skills with the proven ability to manage multiple tasks and priorities during high-pressure situations.
• Experience supporting real-time monitoring and compliance with grant management requirements, including after-activation reporting, financial reporting, quarterly reporting, and annual grant reviews.
• Communication and interpersonal skills to engage effectively with diverse stakeholders.
• Knowledge of Indigenous culture and sensitivity to community needs in the Northern Territory context is advantageous.
• A current driver’s licence and Ochre Card (or the ability to obtain one) are mandatory requirements for this role

Responsibilities

• Coordinate and negotiate with stakeholders to ensure contractual requirements between Australian Red Cross and Department of Children and Families are met during both emergency and non-emergency situations.
• Maintain strong relationships with multiple stakeholders and functional groups within the emergency management sector in the NT.
• Foster trust and collaboration before, during, and after emergencies to enhance outcomes and support community resilience.
• Assist in ensuring that training, volunteer readiness, capacity building, and technical support activities align with contractual obligations and are continuously strengthened to secure ongoing funding.
• Coordinate logistical aspects of training programs such as Psychological First Aid (PFA), Emergency Coordination Team (ECT), Evacuation Centre Management (ECM), and Australian Inter-service Incident Management System (AIIMS).
• Provide logistical and operational support for the effective management of evacuation centres, including shelter-in-place, pop-up centres, welfare centres, and recovery centres.

Job description

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

This position plays a pivotal role in assisting the Senior Officer - Emergency Operations, in overseeing and supporting the delivery of emergency response and recovery activities in the Northern Territory. This position focuses on providing essential operational, logistical, and coordination support to ensure compliance with contractual agreements, effective stakeholder engagement, and continuous improvement of emergency services.

Day to day you will

• Assist in coordinating and negotiating with stakeholders to ensure contractual requirements between Australian Red Cross and Department of Children and Families are met during both emergency and non-emergency situations.
• Assist in maintaining strong relationships with multiple stakeholders and functional groups within the emergency management sector in the NT.
• Foster trust and collaboration before, during, and after emergencies to enhance outcomes and support community resilience.
• Assist in ensuring that training, volunteer readiness, capacity building, and technical support activities align with contractual obligations and are continuously strengthened to secure ongoing funding.
• Coordinate logistical aspects of training programs such as Psychological First Aid (PFA), Emergency Coordination Team (ECT), Evacuation Centre Management (ECM), and Australian Inter-service Incident Management System (AIIMS).
• Provide logistical and operational support for the effective management of evacuation centres, including shelter-in-place, pop-up centres, welfare centres, and recovery centres.

What you will bring

• Experience working collaboratively with local authorities, community organisations, and stakeholders to achieve common objectives
• Strong administrative and organisational skills with the proven ability to manage multiple tasks and priorities during high-pressure situations.
• Experience supporting real-time monitoring and compliance with grant management requirements, including after-activation reporting, financial reporting, quarterly reporting, and annual grant reviews.
• Communication and interpersonal skills to engage effectively with diverse stakeholders.
• Knowledge of Indigenous culture and sensitivity to community needs in the Northern Territory context is advantageous.
• A current driver’s licence and Ochre Card (or the ability to obtain one) are mandatory requirements for this role

Benefits that act for you, while you act for humanity

Work flexibility:

Australian Red Cross operates under a flexible and hybrid working model providing you more work/life balance. For this position, we are open to part-time hours. Please include your availability in your cover letter.

Financial wellbeing

In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing:

You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development

Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from 92,286.48 + superannuation + salary packaging options.