Senior Manager – Workforce Capability & Engagement

Australian Red Cross; Melbourne; Híbrido; AUD 107 000 - 131 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary packaging up to $15,900 for liv

Novated car leases

Paid Me day and generous leave options

Resumo da oferta

Australian Red Cross is seeking a Senior Manager – Workforce Capability & Engagement to lead the nationwide workforce strategy for emergency services, disaster resilience, response and recovery. You will shape capability development, wellbeing and engagement across a diverse volunteer workforce.

You will oversee planning, model alignment with disaster risk, and collaboration with partners to ensure readiness and effective mobilization in rising community needs.

Qualificações

• Experience leading national portfolios and workforce programs at scale.
• Experience in workforce planning, strategy, and capability development for volunteer workforces.
• Strong knowledge of volunteer management, wellbeing, and trauma-informed practice.

Responsabilidades

• Lead nationwide workforce capability development and engagement across emergency services.
• Oversee design, implementation and continuous improvement of workforce strategies for disaster resilience, response and recovery.
• Collaborate with internal teams and external partners to shape workforce readiness, retention and reputation.

Conhecimentos

Workforce planning

Workforce strategy

Volunteer management

Adult learning

Wellbeing

Leadership

Stakeholder engagement

Negotiation skills

Change management

Cross-functional collaboration

Descrição da oferta de emprego

Join Australian Red Cross in this high-impact role shaping our emergency workforce readiness to mobilise effectively in response to increasing community needs and emergency demands

• Full time, ongoing role
• Flexible location + hybrid working
• Generous salary packaging available

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Senior Manager – Workforce Capability & Engagement is responsible for the nationwide leadership and strategic development of a high-performing, scalable, and inclusive Emergency Services workforce. This includes overseeing the design, implementation, and continuous improvement of workforce strategies that support program delivery across disaster resilience, response, and recovery.

This role has accountability for nationwide volunteer planning, capability development, wellbeing, and engagement. The Senior Manager provides expert leadership in aligning workforce models with disaster risk, organisational goals, and sector best practice. Operating in a complex, multi-jurisdictional environment, the role ensures the workforce is well-prepared, diverse, and ready to mobilise effectively in response to increasing community needs and emergency demands.

Through collaboration with internal teams and external partners, this role plays a key role in shaping Australian Red Cross’s workforce readiness, retention, and reputation as a sector leader in volunteerism and emergency management workforce development.

About you

As a seasoned Manager with substantial experience in workforce, volunteer management, emergency services, or related fields, you will have proven ability to lead national portfolios and deliver on complex workforce programs at scale.

You will bring experience building and leading high-performing, geographically distributed teams and demonstrated success designing and delivering workforce strategies that align with strategic organisational goals.

What you will bring

• Comprehensive technical knowledge of workforce planning, workforce strategy, and capability development, with a focus on volunteer workforces.
• Substantial knowledge and understanding of volunteer management, adult learning, trauma-informed practice, and wellbeing.
• Proven experience leading and developing high-performing teams, fostering a culture of collaboration, inclusion and accountability.
• Exceptional communication, stakeholder engagement and influencing skills, with the ability to build effective relationships across diverse audiences.
• Demonstrated ability to analyse complex information, solve problems and deliver strategic workforce initiatives in dynamic environments. Strong leadership and workforce strategy experience in a complex, federated or multi-jurisdictional environment.
• Advanced stakeholder engagement and negotiation skills, including experience influencing senior government and external bodies.
• Demonstrated ability to lead organisational change and design scalable workforce solutions in complex and evolving environments.
• Demonstrated understanding of workforce-related regulatory, privacy, and safety frameworks.
• Ability to lead significant cross-functional projects with measurable impact on workforce capability and program delivery.

Benefits that act for you, while you act for humanity

Work flexibility: Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home, providing you more work/life balance

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. Salary from $119,093.52 + superannuation + salary packaging options.