Office & Operations Manager – Trade Services (Perth)

Coogle Australia Pty Ltd; Perth; On-site; AUD 65,000 - 95,000; Full time

Job summary

Coogle Australia Pty Ltd trading as Coogle Air is recruiting an Office Manager to oversee office operations in Osborne Park, Perth WA. This full-time role focuses on coordinating administrative workflows for installation and service teams and ensuring timely handling of enquiries and documentation.

You will manage filing, communications, purchasing, and records, while supporting site managers and management with reports and efficiency improvements.

Qualifications

• Diploma or higher in a relevant field or substantial experience in office management.
• Proven ability to establish office procedures and manage competing priorities.
• Strong communication skills and experience liaising with customers, suppliers and management.
• Good attention to detail and experience maintaining accurate business and project records.
• Proficiency in Microsoft Office and experience with accounting, CRM or job management software.

Responsibilities

• Plan and manage daily office operations and administrative workflows.
• Develop and maintain office procedures for job registration, customer communications and documentation.
• Coordinate installation and service bookings with the Site Manager and team leads.
• Maintain accurate customer and project records including quotations, work orders and variations.
• Coordinate purchasing documents and delivery information with suppliers and warehouse staff.
• Review timesheets and invoices for completeness and escalate issues to management.
• Monitor office expenditure and arrange office supplies; propose efficiency improvements.
• Prepare reports for the General Manager on outstanding paperwork and operational needs.
• Coordinate administrative support with the associated company’s office team across businesses.
• Maintain personnel and training records, including licenses and insurance reminders.
• Handle escalated administrative enquiries and respond to customer concerns.

Skills

Strong communication

Attention to detail

Independent work

Time management

Liaising with customers and suppliers

Education

Diploma or higher

Tools

MS Office

CRM software

Job management software

Job description

Coogle Australia Pty Ltd trading as Coogle Air is recruiting an Office Manager to oversee office operations in Osborne Park, Perth WA. This full-time role focuses on coordinating administrative workflows for installation and service teams and ensuring timely handling of enquiries and documentation.

You will manage filing, communications, purchasing, and records, while supporting site managers and management with reports and efficiency improvements.