Office Operations Manager & Executive Assistant

Journey Beyond; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounts on travel and experiences

Study assistance policy

Employee referrals

Parental leave policy

Purchased leave policy

Employee assistance program

Discounts on Journey Beyond merch

Flexible working environment

Job summary

Journey Beyond is seeking an experienced Office Operations Manager & Executive Assistant to lead the office and café team at our Adelaide North Terrace office, while delivering high-level executive support to the leadership group. The role blends operational management with strategic administrative support and may be full-time or 0.8 FTE for the right candidate.

You will supervise the office café, coordinate facilities, manage executive scheduling, travel and expenses, and contribute to special

Qualifications

• Experience leading an administration team and supporting senior leaders.
• Strong written and verbal communication, discretion and integrity.

Responsibilities

• Provide leadership to the Office & Café Supervisor and ensure facilities/services are high standard.
• Oversee daily workflows and priorities of the café team.
• Manage relationships with facilities providers for smooth operation of North Terrace and Satellite Offices.
• Support staff engagement activities with the Café team.
• Provide high-level executive support: scheduling meetings, travel arrangements, expense processing.
• Coordinate special projects or initiatives for the Executive Team.

Skills

People management

Executive support

Coaching and delegation

MS Office

Communication

Travel flexibility

Job description

Office Operations Manager & Executive Assistant

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small‑group outback operator Outback Spirit; eco‑luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

Reporting to the Chief Growth Officer, the Office Operations Manager & Executive Assistant will oversee the office support team who play a critical role in the functional operations of our busy North Terrace office including the café, while supporting members of the Executive Team. This position combines operational leadership with high‑level Executive support. You will ensure the office support team have clear responsibilities, priorities and performance expectations.

This role is available on either a full‑time basis or part time (0.8 FTE) for the right candidate.

Key responsibilities will include

Provide leadership and direction to the Office & Café Supervisor, ensuring office and café facilities and services are of a high standard and operating efficiently

Overseeing the daily workflows and priorities of the café team

Manage relationship and services with facilities providers to ensure the smooth operation and presentation of the North Terrace Office and Satellite Office

Support engagement within office facilities through the delivery of monthly staff engagement activities with the Café team

Provide high‑level administration support to members of the Executive Team, including but not limited to scheduling meetings and events, managing travel arrangements and processing expenses

Assist in managing and coordinating special projects or initiatives as assigned by the Executive Team

About You

You are an experienced Office Manager and Executive Assistant with proven experience leading and managing an administration team. Your strong people‑management skills including coaching, delegating and supporting combined with the ability to support senior leaders in a changing environment will make you a suitable fit for the role. Highly organised and detail oriented, you possess exceptional written and verbal communication skills and are comfortable working with Executives, Team members and external stakeholders. You demonstrate a high level of professionalism, discretion and integrity when managing confidential information, along with strong proficiency across the Microsoft Office Suite. Experience in project management will be highly regarded, along with your flexibility to travel if and as required.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

Successful candidates are required to provide a current National Police Clearance. A pre-employment medical may be required as part of the recruitment process.