Workforce Planner Coordinator

Journey Beyond; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Travel discounts across brands

Study assistance policy

Parental leave

Purchased leave

Private health discounts

Employee assistance program (EAP)

Diverse portfolio opportunities

Job summary

Journey Beyond is seeking a highly organised Workforce Planner Coordinator to support rostering and workforce planning across our Rail operations. You will assist roster administration and coordinate communications with employees to ensure timely guest experiences.

The role suits someone with administration, scheduling or coordination experience, strong attention to detail and the ability to work across multiple systems; payroll/HR exposure is valued and occasional after-hours work may be

Qualifications

• Experience in administration, rostering, scheduling, workforce coordination or a similar role.
• Strong organisational skills and attention to detail, with the ability to manage competing priorities.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Confidence working across multiple systems and adapting to new processes and technologies.
• Experience with payroll, HR or workforce management systems (such as Deputy or Tanda) will be highly regarded.
• An understanding of Enterprise Agreements and Modern Awards will be highly regarded.

Responsibilities

• As the Workforce Planner Coordinator, you will provide administrative support across workforce planning, rostering, reporting and employee coordination activities. Working with key departments, you will help ensure staffing requirements are met, processes are delivered efficiently and workforce information is maintained.

Skills

administration

rostering

scheduling

workforce coordination

communication

Tools

Deputy

Tanda

Job description

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

So, who are we looking for?

We are looking for an organised and detail-oriented Workforce Planner Coordinator to support workforce planning and rostering activities across our Rail operations.

Working closely with the Workforce Planner, you'll support roster administration, coordinate communication with employees, and contribute to the efficient delivery of workforce planning processes. This is an excellent opportunity for someone with administration, scheduling or coordination experience who is looking to build their career in workforce planning.

You will be a highly organised administrator with strong communication and interpersonal skills, capable of managing enquiries, maintaining accurate records and building effective working relationships across the business. Your contribution will help ensure our people are in the right place at the right time to deliver exceptional guest experiences.

The Fundamentals

As the Workforce Planner Coordinator, you will provide administrative support across workforce planning, rostering, reporting and employee coordination activities. Working with key departments, you will help ensure staffing requirements are met, processes are delivered efficiently and workforce information is maintained.

To be successful, you'll have:

• Experience in administration, rostering, scheduling, workforce coordination or a similar role.
• Strong organisational skills and attention to detail, with the ability to manage competing priorities.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Confidence working across multiple systems and adapting to new processes and technologies.
• Experience with payroll, HR or workforce management systems (such as Deputy or Tanda) will be highly regarded.
• An understanding of Enterprise Agreements and Modern Awards will be highly regarded.

Due to our 24/7 operation, occasional after-hours and weekend support may be required.

Why Join Us?

We are passionate about our people, our guests and the special places that we operate in. If you thrive in a high-energy environment, love being immersed in the business and are ready to join a dynamic team in a fast-paced role.

Why Join Us?

• Generous travel and experience discounts across Journey Beyond brands
• Study Assistance Policy
• Parental Leave program
• Purchased Leave options
• Private Health discounts
• Employee Assistance Program (EAP)
• Opportunities to work across a diverse and dynamic portfolio