Office & Operations Manager, Cleaning Services

Job Q; Sydney; Hybrid; AUD 72,000 - 88,000; Full time

Job summary

JT Excellent Cleaning Services Pty Ltd, Sydney-based cleaning services provider, seeks an Office Manager to oversee daily administration and business support at Auburn NSW. You will coordinate administrative systems, support cleaning operations and liaise with management, clients and suppliers.

The role requires strong organisational and communication skills, with experience in office coordination or operations management and the ability to manage rostering, onboarding and records across client

Qualifications

• AQF Associate Degree, Advanced Diploma or Diploma or higher in a relevant field with at least one year of experience, or three years of relevant work experience.
• Experience in office administration, office coordination or business operations management.

Responsibilities

• Plan, organise and supervise office administrative operations to support the cleaning services business.
• Develop, implement and monitor office management systems and procedures.
• Coordinate resources, equipment, supplies and procurement for admin and cleaning ops.
• Maintain records, filing systems and client documentation per company procedures.
• Liaise with management, clients, suppliers and staff on schedules and service needs.
• Assist management with operational reports, correspondence and internal records.
• Assist with rostering, recruitment, onboarding, attendance and workplace procedures.
• Monitor supplies and arrange procurement or maintenance as required.
• Support health and safety documentation and compliance.
• Supervise administrative staff and monitor performance.
• Coordinate customer service admin and capture client feedback.

Skills

Organisational skills

Time management

Communication

Problem-solving

Staff rostering

Recruitment administration

Onboarding administration

Procurement coordination

Safety documentation

Education

AQF Associate Diploma or higher

Job description

JT Excellent Cleaning Services Pty Ltd, Sydney-based cleaning services provider, seeks an Office Manager to oversee daily administration and business support at Auburn NSW. You will coordinate administrative systems, support cleaning operations and liaise with management, clients and suppliers.

The role requires strong organisational and communication skills, with experience in office coordination or operations management and the ability to manage rostering, onboarding and records across client