E-Commerce Operations & Office Manager

Placed Australia; City of Melbourne; On-site; AUD 75,000 - 85,000; Full time

Job summary

Placed Australia in Moorabbin, Victoria is seeking a full-time Office Manager to oversee daily office operations, coordinate administrative and support functions, and assist management in a fast-paced ecommerce and product distribution environment.

The role requires a highly organized professional with strong communication and problem-solving skills, capable of handling multiple priorities and driving efficiency across administration, warehousing, and customer service.

Qualifications

• Diploma in Business Administration or related field required.
• At least 3 years of relevant work experience.
• Strong organisational and time-management skills in a fast-paced ecommerce environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, CRMs, inventory and accounting software.

Responsibilities

• Oversee day-to-day office operations across administration, customer service, warehousing and management functions.
• Develop and improve administrative systems to support ecommerce and distribution operations.
• Coordinate resources, supplies and business systems to support staff and daily operations.
• Maintain accurate records, document control, and clear internal communications.
• Manage tasks for administrative staff and ensure service standards are met.
• Support recruitment, onboarding, payroll, leave records and workplace policies.
• Coordinate internal schedules, meetings, deliveries and priorities.
• Provide admin support for online sales, orders, returns and promotions.
• Liaise with management, warehouse, suppliers and service providers to resolve operational issues.
• Oversee procurement and stock replenishment; manage supplier invoices and POs.

Skills

Organisation

Communication

Office software

E-commerce platforms

CRM systems

Education

Diploma in Business Administration

Office Management diploma/related field

Tools

Microsoft Office

CRM systems

Inventory systems

Accounting software

E-commerce platforms

Job description

Placed Australia in Moorabbin, Victoria is seeking a full-time Office Manager to oversee daily office operations, coordinate administrative and support functions, and assist management in a fast-paced ecommerce and product distribution environment.

The role requires a highly organized professional with strong communication and problem-solving skills, capable of handling multiple priorities and driving efficiency across administration, warehousing, and customer service.