Office Manager

The Engaged Space; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Job summary

Access 2 Place in Adelaide is seeking a hands-on Office Manager to deliver high-quality, responsive administrative services and operational support across the organisation.

You will coordinate office projects, manage records, support HR processes, WHS administration, and handle enquiries from clients and staff, helping the team achieve strategic priorities.

A2P values inclusion and cares for customers, staff and volunteers, fostering a collaborative working environment.

Qualifications

• Senior administration or office management experience.
• Excellent written and verbal communication with strong attention to detail.
• Ability to develop and implement policies and procedures.
• Confidentiality and discretion in handling information.
• Ability to coach and guide team members.

Responsibilities

• Coordinate office projects to ensure efficient operations.
• Provide professional administrative services and HR support.
• Triages and answers enquiries via in-person, phone, email and others.
• Manage organisation inboxes and ensure coordinated responses.
• Oversee office facilities, supplies, records and documentation.
• Support HR processes including recruitment, onboarding and induction.
• Coordinate WHS training, policies, audits and incident reporting.
• Collate and publish organisation publications and annual reports.
• Coordinate Access 2 Place events with high professional standards.

Skills

Detail-oriented

Organised

Excellent communication

Team leadership

Education

Tertiary qualifications (highly regarded)

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

Why You’ll Love Working With Us

• Meaningful work – Every day you'll support the team to empower people with disability by supporting them get a home for life.
• A supportive, collaborative team – Join a positive workplace culture where people genuinely enjoy working together and celebrate each other's success.
• Recognition that matters – We value and recognise the contributions of our people through a range of reward and recognition initiatives.
• Professional development – Ongoing learning, mentoring and career development opportunities to help you grow.
• Salary packaging and competitive remuneration – Maximise your take-home pay while working for a purpose-driven organisation.
• Be part of our growth – Play a key role in delivering new Specialist Disability Accommodation developments and shaping the future of disability housing across South Australia.

About the Role

In this hands on Office Manager role, you will be responsible for delivering high-quality, responsive and efficient administrative services and operational support across the organisation. The role ensures the smooth day-to-day functioning of the office and provides exceptional operational support to employees, clients and external stakeholders, contributing to the achievement of Access 2 Place's strategic objectives and organisational priorities.

Key responsibilities include:

The efficient coordination of office projects that ensures Access 2 Place and its resources, run efficiently and effectively.

The Access 2 Place teams are supported through professional, timely and proactive administrative services.

External clients and stakeholders receive an exceptional customer service through the professional management and triaging of in person, phone, email and other general enquiries.

Organisation inboxes are managed, with enquiries triaged effectively to ensure there is a consistent, coordinated response to general enquiries received.

Office facilities are managed and kept at a high standard, with adequate supplies that meet the needs of the organisation and enable effective service delivery.

Database and record management processes are coordinated to ensure compliance and best practice information management practices.

People-centric Human Resource processes are implemented to support the employment journey, including recruitment and selection, onboarding and induction support and HR records management.

WHS administration requirements are managed, including coordination of WHS training, policies, procedures, audits, records management and hazard and incident reporting.

Organisation publications including the Annual Report are professionally collated and published, ensuring consistency with style guides, branding requirements and document control procedures.

Access 2 Place events are successfully coordinated through a high standard of professional event management support.

What We Are Looking For

We’re looking for a detailed-oriented, organised individual who enjoys finding answers and combining numbers with purpose. You will have strong financial and accounting skills.

You’ll thrive in this role if you have:

Demonstrated experience in a senior administration or office management role.

Excellent communication and interpersonal skills with the ability to build effective relationships.

Excellent written communication skills with strong attention to detail.

Experience in developing and implementing policies and procedures.

Expertise in the use of Microsoft Office, particularly Word, Outlook and Excel.

Ability to maintain confidentiality and discretion in the management of work undertaken.

Ability to effectively provide direction, training, guidance and coaching to team members.

High level of personal motivation and initiative.

Highly organised with the ability to work under pressure, manage priorities and meet strict deadlines.

Ability to think creatively and possess sound problem-solving capabilities.

Good understanding of WHS policies, procedures, legislation and practices.

A capacity to work with members of the A2P team, clients, staff and volunteers with warmth and empathy to project the values of A2P in all that they do.

Experience working in the disability and/or community housing sector.

Knowledge and understanding of the NDIS.

Understanding of common tenancy and maintenance issues in the community housing sector

Relevant tertiary qualifications are highly regarded.

We are committed to building a diverse and inclusive team and warmly welcome applications from people with disability, First Nations people, culturally diverse communities and those returning to the workforce. If you need adjustments to participate in the recruitment process, please let us know.