Office Experience & Guest Engagement Lead

Aurecon Group; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Aurecon in Adelaide is seeking a Workplace Coordinator to be the first point of contact for our office, helping create an inclusive, welcoming environment for clients, visitors and employees.

You will support the Workplace Lead, coordinate events, manage access and security passes, and enhance the office experience across our sites. If you thrive in a fast-paced, people-centred setting and enjoy building strong relationships, we want to hear from you.

Qualifications

• Experience in a people-centred, client or customer service-focused role.
• Experience or training in catering or event management will be highly regarded.
• The ability to quickly learn digital collaboration tools and new systems.
• Excellent interpersonal and written communication skills.
• A collaborative approach and the confidence to influence across the organisation.
• A personable and enthusiastic nature, with a genuine passion for creating an inclusive, welcoming environment and delivering elevated service.
• A self-starting, adaptable and resilient approach, with the ability to thrive in a fast-paced, people-centred environment.

Responsibilities

• Be the first point of contact for our office in Adelaide.
• Represent Aurecon by delivering elevated experiences for clients, visitors and employees.
• Anticipate needs, respond promptly and troubleshoot issues.
• Coordinate events and activations with internal and external stakeholders.
• Assist staff, clients and visitors with practical requirements (security passes, Wi-Fi, back-office).
• Identify opportunities to broaden workplace offerings and improve the client and employee experience.
• Build strong relationships with internal and external stakeholders and vendors.
• Coordinate facility-related queries, contractor coordination, maintenance and compliance.

Skills

People-centred service

Catering/event management

Digital tools learning

Interpersonal skills

Collaborative mindset

Inclusive environment

Resilience/adaptability

Job description

Aurecon in Adelaide is seeking a Workplace Coordinator to be the first point of contact for our office, helping create an inclusive, welcoming environment for clients, visitors and employees.

You will support the Workplace Lead, coordinate events, manage access and security passes, and enhance the office experience across our sites. If you thrive in a fast-paced, people-centred setting and enjoy building strong relationships, we want to hear from you.