Workplace Experience & Events Specialist

aurecongroup; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

At Aurecon, we are an engineering consultancy focused on sustainable outcomes and exceptional experiences. This role supports workplace experiences across Australia, coordinating events, catering, and facilities services to delight clients and staff.

You will partner with the Workplace Lead to anticipate needs, assist with security passes, Wi-Fi, and back-office tasks while driving improvements to service delivery and inclusivity.

Qualifications

• Experience in a people-centred, client or customer service-focused role.
• Experience or training in catering or event management will be highly regarded, but is not essential
• Ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and written communication skills

Responsibilities

• Anticipate client and visitor needs, respond promptly to requests and troubleshoot problems
• Coordinate events and activations with internal/external stakeholders and third-party suppliers
• Assist staff, clients and visitors with security passes, Wi‑Fi access and back-office tasks
• Identify opportunities to broaden our workplace offering and improve the client/employee experience
• Build strong relationships with stakeholders and vendors to deliver consistent service across locations
• Coordinate facility-related queries, contractor coordination, maintenance and compliance activities

Skills

People-centered service

Client/customer service

Interpersonal communication

Adaptability/resilience

Cross-team collaboration

Education

Event management training

Tools

Digital collaboration tools (Teams/Zoom)

Job description

At Aurecon, we are an engineering consultancy focused on sustainable outcomes and exceptional experiences. This role supports workplace experiences across Australia, coordinating events, catering, and facilities services to delight clients and staff.

You will partner with the Workplace Lead to anticipate needs, assist with security passes, Wi-Fi, and back-office tasks while driving improvements to service delivery and inclusivity.