Workplace Experience Co-Ordinator

aurecongroup; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

At Aurecon, we are an engineering consultancy focused on sustainable outcomes and exceptional experiences. This role supports workplace experiences across Australia, coordinating events, catering, and facilities services to delight clients and staff.

You will partner with the Workplace Lead to anticipate needs, assist with security passes, Wi-Fi, and back-office tasks while driving improvements to service delivery and inclusivity.

Qualifications

• Experience in a people-centred, client or customer service-focused role.
• Experience or training in catering or event management will be highly regarded, but is not essential
• Ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and written communication skills

Responsibilities

• Anticipate client and visitor needs, respond promptly to requests and troubleshoot problems
• Coordinate events and activations with internal/external stakeholders and third-party suppliers
• Assist staff, clients and visitors with security passes, Wi‑Fi access and back-office tasks
• Identify opportunities to broaden our workplace offering and improve the client/employee experience
• Build strong relationships with stakeholders and vendors to deliver consistent service across locations
• Coordinate facility-related queries, contractor coordination, maintenance and compliance activities

Skills

People-centered service

Client/customer service

Interpersonal communication

Adaptability/resilience

Cross-team collaboration

Education

Event management training

Tools

Digital collaboration tools (Teams/Zoom)

Job description

At Aurecon, we are optimistic about the future. We are thinkers, solvers, and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.

What you’ll do

• Anticipate client and visitor needs, respond promptly to requests and take initiative to troubleshoot problems and find solutions
• Work with the Workplace Lead to coordinate events and activations through collaboration with internal and external stakeholders and third-party suppliers
• Assist staff, clients and visitors with practical requirements, including security passes, Wi‑Fi access and back‑office activities
• Identify opportunities to broaden our workplace offering and improve the client and employee experience
• Build strong relationships with internal stakeholders, external clients and vendors, helping model strong experience delivery across multiple locations
• Coordinate facility‑related queries, contractor coordination, maintenance and compliance activities

What you’ll bring

• Experience in a people‑centred, client or customer service‑focused role
• Experience or training in catering or event management will be highly regarded, but is not essential
• The ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and written communication skills
• A collaborative approach and the confidence to influence across the organisation
• A personable and enthusiastic nature, with a genuine passion for creating an inclusive, welcoming environment and delivering elevated service
• A self‑starting, adaptable and resilient approach, with the ability to thrive in a fast‑paced, people‑centred environment

How we support your growth

We believe your career should be a rewarding adventure. You will tackle some of the world’s most complex infrastructure challenges, in an environment that supports your ambitions, where we hold ourselves, and each other, to the highest standards. Recognised by the AFR as a Best Place to Work in 2026, we embrace diverse perspectives, giving you the opportunity to make a real impact.

Who we are

We are an engineering consultancy with more than 6,000 people across Australia, New Zealand and Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here - to bring ideas to life, the Aurecon way.

Ready for your next adventure?

We value diverse experiences and welcome applications for part‑time or flexible working arrangements.

For recruitment adjustments, contact [e-mail].

Our hiring decisions are made by people, not AI. We're most interested in your individual thinking and experiences-so please ensure your application reflects your authentic perspective.