Office & CEO Assistant

Providing All Living Supports (PALS) Inc; Palmerston; On-site; AUD 30,000 - 46,000; Part time

Benefits offered by this job

Salary packaging benefits available

Part-time 30.4 hours/week

Professional, respectful workplace

Job summary

PALS Inc in Yarrawonga is looking for an entry-level Office & CEO Support Assistant to join the Yarrawonga office on a permanent part-time basis (0.8 EFT). The role focuses on reception, mail handling, basic admin tasks and providing courteous support to visitors, staff and the CEO.

You will work under close direction, following established templates and checklists, and gain practical skills while contributing to a welcoming and organised office environment.

Qualifications

• Interest in administration, reception, customer service or office support.
• Basic computer skills and willingness to learn.
• Clear verbal and written communication skills.
• Ability to follow procedures, templates and checklists.

Responsibilities

• Provide friendly reception, telephone and visitor support.
• Manage incoming/outgoing mail, deliveries, information packs and routine correspondence.
• Print, scan, file, archive and perform basic data entry.
• Maintain office supplies, meeting spaces and presentation quality.
• Assist the CEO with meeting materials, calendar invites and arrangements.
• Prepare meeting rooms, sign-in sheets and attendance lists.
• Upload approved content to PALS social media and digital platforms.
• Prepare and distribute internal notices and information updates.
• Complete other routine office-support tasks under direction.

Job description

Yarrawonga Office & CEO Support Assistant

Permanent part-time, 0.8 EFT / 30.4 hours per week

Yarrawonga, Victoria | SCHADS Social and Community Services Employee Level 1 + superannuation

PALS Inc is seeking a reliable, friendly and community-minded Yarrawonga Office & CEO Support Assistant to support the Chief Executive Officer and help keep our Yarrawonga office welcoming, organised and running smoothly.

This is an entry-level, hands-on, office-based position for someone who enjoys helping people, completing practical tasks carefully and learning new skills.

About PALS

PALS is a values-led community organisation committed to building a fully inclusive community where all people can achieve their potential. Our work is guided by Participation, Choice, Dignity and Respect, Innovation, Accountability and Responsiveness.

About the role

Reporting to the CEO, you will provide routine reception, office and administrative support from our Yarrawonga office. You will work under close direction, using established procedures, templates and checklists to complete allocated office tasks, prepare meeting materials, maintain documents and records, and provide courteous assistance to visitors, callers and staff.

Your work will include:

• Providing friendly reception, telephone and visitor support.
• Managing incoming and outgoing mail, deliveries, information packs and routine correspondence.
• Printing, scanning, filing, archiving and completing basic data entry.
• Maintaining office supplies, stationery, meeting spaces and routine office presentation.
• Assisting the CEO with meeting materials, calendar invitations, document preparation and practical arrangements as directed.
• Preparing meeting rooms, stationery, sign-in sheets, attendance lists and approved materials.
• Uploading pre-approved content to PALS social-media and digital platforms.
• Preparing and distributing approved internal notices, invitations and information updates.
• Completing other routine office-support tasks under direction.

This position is based at the PALS Yarrawonga office. Regular on-site attendance is an inherent requirement because the role includes reception, physical mail, document handling, meeting-room preparation, office supplies and practical in-person support. Remote work is not an ordinary feature of the position.

About you

You are a reliable, friendly and organised person who enjoys helping others and completing practical office tasks carefully. You will be comfortable following instructions, using established systems and asking for guidance when needed.

You will bring:

• An interest in administration, reception, customer service or office support.
• Basic computer skills, including email, word processing and online systems, or the willingness and ability to learn.
• Clear, polite verbal and written communication skills.
• Attention to detail and the ability to follow procedures, templates and checklists.
• A respectful and helpful approach to visitors, callers, staff and community members.
• Reliability, punctuality and willingness to learn from direction and feedback.
• Willingness and ability to work regularly from the PALS Yarrawonga office.

Prior experience in reception, admin

Why join PALS?

This is an opportunity to contribute to meaningful work in a values-led organization that supports people and strengthens community connection.

• A permanent part-time role of 30.4 hours per week.
• A varied, practical role with genuine day-to-day impact.
• The opportunity to work closely with the CEO and support the Yarrawonga office.
• A professional, respectful and inclusive workplace.
• SCHADS Award Level 1 remuneration, ongoing training and the opportunity to develop office-administration skills.
• Salary packaging benefits available

Requirements

The successful applicant will be required to:

• Hold, or be able to obtain and maintain, an NDIS Worker Screening Check.
• Have the right to work in Australia.
• Work regularly from the PALS Yarrawonga office.
• Demonstrate a commitment to PALS' values, privacy, confidentiality, safety and inclusive practice.

A current Victorian Driver Licence, or progress toward obtaining one, is desirable.

Applications close 25 September 2026.

PALS Inc is committed to child safety, equal opportunity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people and people of all ages.