Office Administrator

Findmea; City of Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Our client, a leading public sector organisation overseeing cemetery and memorial sites across the Melbourne metropolitan area, seeks an experienced Office Administrator to support the CX team with daily tasks.

This casual, Monday–Friday position runs for 6 weeks with potential extension. Duties include digital filing, inbox management, data entry, CRM setup, and preparing monthly statistics; work hours are 9:00 am to 5:00 pm in Australia with full work rights required.

Responsibilities

• Digital record filing and recording
• Assisting with managing and coordinating a digital inbox
• Assisting with the preparation of detailed monthly statistics & reports
• Entering data and maintaining data systems related to the CX team tasks
• Scanning booking sheets
• Responding to customer emails
• Setting up CRM records
• Reviewing Right of Interment applications
• Contacting customers to confirm details

Job description

Our client is a leading public sector organisation responsible for managing and maintaining multiple cemetery and memorial park sites across a large metropolitan region. They provide essential community services, including burial, cremation, memorialisation and cultural heritage preservation, while delivering high standards of customer service and care to diverse communities.

With a strong focus on sustainability, operational excellence and community engagement, they play an important role in supporting individuals and families during significant life events.

The Opportunity

This is a casual Monday - Friday opportunity for the next 6 weeks with the possibility for extension. We are seeking an experienced Office Administrator / Business Support person who excels in daily administrative tasks with great communication skills.

Role Responsibilities

• Digital record filing and recording
• Assisting with managing and coordinating a digital inbox
• Assisting with the preparation of detailed monthly statistics & reports
• Entering data and maintaining data systems related to the CX team tasks
• Scanning booking sheets
• Responding to customer emails
• Setting up CRM records
• Reviewing Right of Interment applications
• Contacting customers to confirm details

9.00am - 5.00pm Monday to Friday

*Please note this role is only for those who reside and have full work rights in Australia (no work restrictions).