Nutanix & Networking IT Support Engineer (On-Call)

ITProposal; Canberra; Hybride; AUD 83 000 - 131 000; Plein temps

Résumé du poste

ITProposal is seeking an experienced Nutanix Engineer / Networking IT Support Engineer for on-call, onsite and remote Break & Fix across enterprise infrastructure in Canberra, Australia.

The ideal candidate holds CCNA, 5+ years in infrastructure and networking, and can diagnose complex issues, perform upgrades, and collaborate with global teams while delivering professional customer service.

Qualifications

• Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
• Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
• Experience supporting VMware and/or Hyper-V environments.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
• Proven experience providing Break & Fix support in enterprise environments.
• Ability to diagnose and resolve complex infrastructure and networking issues.
• Experience with backup and disaster recovery solutions.
• Scripting experience with PowerShell and/or Python is advantageous.

Responsabilités

• Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform system upgrades, patching, and lifecycle management activities.
• Troubleshoot and resolve hardware, software, virtualization, and network issues.
• Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
• Implement and support backup and disaster recovery solutions.
• Respond to critical incidents and service requests within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud-related projects.
• Maintain accurate technical documentation, incident reports, and service records.
• Ensure professional interaction with end users, stakeholders, and customers at all times.

Connaissances

Nutanix (AOS/AHV/Prism)

VMware/Hyper-V

Networking fundamentals

CCNA Certification

Break & Fix support

PowerShell/Python scripting

Outils

VMware

Hyper-V

Nutanix Prism

Description du poste

ITProposal is seeking an experienced Nutanix Engineer / Networking IT Support Engineer for on-call, onsite and remote Break & Fix across enterprise infrastructure in Canberra, Australia.

The ideal candidate holds CCNA, 5+ years in infrastructure and networking, and can diagnose complex issues, perform upgrades, and collaborate with global teams while delivering professional customer service.