NSW State Operations Manager - Transport / Warehouse

MRL Global; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

MRL Global is seeking an experienced NSW State Operations Manager to lead transport and warehousing activities across our NSW network. You will oversee daily operations, driver allocations, scheduling, and customer service, while maintaining compliance with WHS, Fatigue Management and CoR requirements.

You will drive continuous improvement, cost control, and operational growth, coordinating with internal teams to meet delivery requirements and enhance service levels across the state.

Qualifications

• Microsoft Office skills including Word and Excel.
• Computer skills with Windows applications and scanning.

Responsibilities

• Scheduling Transport/Warehousing operations.
• Lead daily operations including driver allocations, packing, dispatch and trailer handling.
• Receive orders and bookings; plan and implement transportation schedules.
• Coordinate loading/unloading of trailers and trucks as required.
• Provide efficient customer service and follow up.
• Monitor compliance with WHS, Fatigue Management and CoR requirements.
• Drive continuous improvement across all operational areas.
• Oversee inbound/outbound freight within NSW; coordinate with teams and departments.

Tools

Microsoft Office

Word

Excel

Windows applications

Scanning

Job description

NSW Operations Manager - Transport / Warehouse

MRL Global is one of Australia's fastest-growing global logistics providers, providing national transport, 3PL, and international freight forwarding companies, delivering smarter, faster, and more transparent logistics solutions. With a nationwide network spanning all major capital cities, we offer end-to-end logistics capability across domestic freight, international air and sea freight, customs, warehousing, fulfilment, linehaul, and specialised B2B delivery.

Trusted by leading brands across multiple industries, we are recognised for reliability, communication, safety, and operational excellence. We are committed to innovation, sustainability, and a customer-first mindset.

Responsibilities

We require a skilled, motivated and experienced NSW State Operations Manager to join an established company that is making waves.

The ideal candidate should show initiative and will be responsible for:

Scheduling of Transport/Warehousing

Leading daily operations, including driver allocations, order picking, packing, dispatching and container unpack/packs.

Receiving orders and bookings, and planning and implementing transportation schedules

Loading/Unloading of Trailers / Trucks (when and as required)

Providing efficient Customer service & follow up

Monitoring and implementing compliance to statutory, legislative and licensing requirements including WH&S, Fatigue Managementand CoR

Maintaining a focus on continuous improvement in all areas of operations

Facilitating inbound/outbound of local & interstate freight overlooking the overall New South Wales Operations.

Coordinate with the team and internal departments to meet delivery requirements and expectations.

Complete regular run analyses and manage driver performance.

Driving operational change that will continuously improve service levels to customers on delivery of freight

Manage the daily operational needs of linehaul sub-contractor providers

Ensuring goods are stored and transported in conditions that will maintain their quality and safe to do so.

Maintaining up to date records of supplier reconciliation of bills and run sheets

Manage staff rostering and resource allocation.

Monitor, manage and control labour and driver costs.

Drive new business and operational growth within the state

Conduct regular toolbox meetings and maintain records.

Coordinating activities associated with the arrival, departure, loading and unloading of Trucks.

Ensuring compliance with occupational health and safety regulations along with Chain of Responsibility (CoR)

Develop KPIs and daily strategies with team members and monitor individual performance.

Must have knowledge and oversee load planning, distribution and load management.

Lead, mentor and train staff to meet operational requirements

Maintain a hands on approach

Managing both your time and your resources

Your Schedule

Working hours: 7am to 5pm (must be able to be flexible with hours)

Location: Eastern Creek NSW

Benefits we offer:

A key leadership role at one of Australia's fastest-growing transport and logistics companies

Backed by strong leadership, long-term vision, and ongoing national expansion

Annual End of Year celebration recognising exceptional performance, commitment, and long-term loyalty

A healthy and harmonious work environment where staff are encouraged to communicate openly with management, including an annual R U OK Event

Qualifications

Microsoft office skills a must; experienced in Word, Excel

Computer skills a must; Window applications and scanning