Operations Manager NSW QLD - Transport Industry

Flexi Personnel Australia; Geehi; On-site; AUD 120,000 - 130,000; Full time

Job summary

Flexi Personnel Australia is seeking an experienced Operations Manager for NSW and QLD in the transport sector. The role leads day-to-day transport operations, oversees fleet, bookings, and subcontractor networks, and drives commercial outcomes.

Based in Bella Vista, you will collaborate with the executive team to improve service delivery, manage costs, and support profitable growth across multi-state operations.

Qualifications

• Minimum 5 years' experience as a Transport Operations Manager.
• Experience in fleet control, dispatch and transport coordination.
• Commercially minded with strong cost awareness.
• Proven leadership and ability to drive performance.
• Strong stakeholder management and problem-solving skills.

Responsibilities

• Lead and manage daily transport operations across NSW and Queensland, ensuring reliable, efficient and responsive service delivery.
• Oversee bookings, dispatch, fleet control, job allocation, collections, deliveries and proof-of-delivery processes.
• Manage owner‑drivers, subcontractors and external transport partners to ensure capacity, compliance, reliability and cost effectiveness.
• Take ownership of customer relationships, resolving service issues promptly and maintaining high service standards.
• Monitor operational performance, productivity, carrier costs, fleet utilisation and job profitability.
• Identify opportunities to improve margins, reduce unnecessary costs, increase productivity and grow customer freight volumes.
• Lead, coach and develop fleet controllers, customer service personnel and operational support staff.
• Implement practical systems, procedures and reporting to improve accountability, consistency and operational efficiency.
• Maintain compliance with Chain of Responsibility, NHVR, WHS and applicable road transport requirements.
• Work collaboratively with the Executive Team and National Commercial Manager to support customer retention and profitable growth.

Skills

Transport operations

Fleet control

Leadership

Customer relationships

Process improvement

Job description

Operations Manager NSW QLD - Transport Industry

Operations Manager NSW QLD - Transport Industry

LocationBella Vista, New South WalesSalaryAU$120000.00 - 130000.00Job TypePermanentDate Posted16/10/2026

NSW/QLD Operations Manager - Transport & Warehousing

$120,000-$130,000 + Super | Bella Vista, NSW | Full-Time

Take ownership. Drive performance. Make a commercial impact.

Are you a commercially savvy Transport Operations Manager who thrives in a fast-paced environment, knows how to get the best out of people and understands that great transport operations are about more than simply moving freight?

We're looking for a driven, down-to-earth and solutions-focused leader to take accountability for transport operations across NSW and Queensland. This is a hands‑on leadership opportunity for someone who brings a strong sense of urgency, sound commercial judgement and the ability to turn operational challenges into measurable business outcomes.

Working closely with the Executive Team and National Commercial Manager, you'll play a key role in improving service delivery, strengthening customer relationships, controlling costs and identifying opportunities for sustainable operational growth.

The Opportunity

Based from the Bella Vista office, you will lead day-to-day transport operations across NSW and Queensland, overseeing the Sydney operations team and coordinating Queensland subcontractor networks. You'll have the autonomy to make operational decisions within your delegated authority, with the support of an experienced executive team.

This role is ideal for someone who is equally comfortable managing the detail on the ground, leading a team and understanding the commercial impact of every operational decision.

Key Responsibilities

• Lead and manage daily transport operations across NSW and Queensland, ensuring reliable, efficient and responsive service delivery.
• Oversee bookings, dispatch, fleet control, job allocation, collections, deliveries and proof-of-delivery processes.
• Manage owner‑drivers, subcontractors and external transport partners to ensure capacity, compliance, reliability and cost effectiveness.
• Take ownership of customer relationships, resolving service issues promptly and maintaining high service standards.
• Monitor operational performance, productivity, carrier costs, fleet utilisation and job profitability.
• Identify opportunities to improve margins, reduce unnecessary costs, increase productivity and grow customer freight volumes.
• Lead, coach and develop fleet controllers, customer service personnel and operational support staff.
• Implement practical systems, procedures and reporting to improve accountability, consistency and operational efficiency.
• Maintain compliance with Chain of Responsibility, NHVR, WHS and applicable road transport requirements.
• Work collaboratively with the Executive Team and National Commercial Manager to support customer retention and profitable growth.

About You

You are a proven transport operations leader who understands the realities of running a busy transport business. You take initiative, make decisions and follow through. You don't wait for problems to escal ...

To be successful, you will bring:

• Minimum 5 years' experience as a Transport Operations Manager, with direct accountability for transport operations and operational performance.
• Strong experience in fleet control, dispatch, transport coordination and managing subcontractor or owner‑driver networks.
• A commercially minded approach, with the ability to understand operational costs, productivity, utilisation and profitability.
• A strong sense of urgency and the ability to prioritise effectively in a fast‑paced environment.
• Proven leadership skills, with the ability to motivate teams, establish accountability and maintain high standards.
• Excellent customer relationship and problem-solving skills, with the confidence to manage difficult situations.
• A practical, hands‑on and down‑to‑earth leadership style.
• Strong systems, reporting and process improvement capabilities.
• A sound understanding of transport safety, compliance and Chain of Responsibility obligations.
• The flexibility to travel to Queensland occasionally as operational requirements dictate.

Experience in transport, managed freight or multi‑customer logistics operations will be highly regarded.

What's on Offer?

• Competitive salary of $120,000-$130,000 + superannuation.
• Full‑time hours, generally 8:00 am – 5:00 pm, with reasonable flexibility around hours depending on industry and operational requirements.
• Laptop and mobile phone provided.
• A key leadership position with direct exposure to the Executive Team.
• The opportunity to influence operational performance, customer outcomes and commercial results.
• Occasional travel to Queensland, rather than regular interstate travel.
• Potential for a performance‑based bonus structure to be discussed following successful completion of the six‑month probation period, subject to demonstrated productivity and performance.

The Person We’re Looking For

We want someone who brings energy, accountability and commercial awareness to the role. You are proactive rather than reactive, decisive without being overbearing, and confident enough to roll up your sleeves when needed.

You understand that transport is a people business, but you also know that service failures, poor utilisation and uncontrolled costs affect the bottom line. You can build strong relationships while maintaining standards, challenging inefficiencies and driving continuous improvement.

If you are ready to take ownership of a multi‑state operation and make a genuine difference to how a transport business performs, we would like to hear from you.