NSW Facilities Manager - Hotels & Retail Ops & Compliance

ALH Hotels; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Health and wellbeing programs

Learning & development opportunities

Discounts with Endeavour Group brands

Job summary

ALH Hotels is seeking a Facilities Manager to lead maintenance, compliance and asset management across NSW hotel and retail venues. Based in Sydney, you will drive uptime, manage contractors, oversee capital works, and optimise our internal Facilities Management System to support venue teams.

You will work across hotel sites, conduct regular inspections, ensure WHS compliance and building standards, and partner with Venue Managers to deliver consistent facility performance and cost control.

Qualifications

• 5+ years Facilities Management experience and/or 10 years operational experience in hotels.
• Demonstrated experience in management of maintenance activities and contractor management.
• Strong business acumen with demonstrated business planning and high-level financial knowledge and skills.
• Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
• Knowledge and experience in the use of Integrated Asset Management Systems (IAMS).

Responsibilities

• Oversee preventative and reactive maintenance across all hotel sites to minimise venue downtime.
• Conduct regular site inspections to audit asset conditions, evaluate repair quality, identify hazards, and assist venue teams with complex facilities issues.
• Drive compliance, ticket routing, work order routing, and SLA tracking using our internal facilities management system.
• Train venue teams to log jobs effectively and manage preferred trade vendors, ensure competitive pricing and SLAs.
• Monitor maintenance expenditure and assist with annual budgets, capex and dilapidation projects.
• Ensure all venues meet state WHS regulations, fire safety standards, building codes, and essential safety measures.
• Act as the primary escalation point for Venue Managers and venue staff, delivering regular status updates and site audit reviews.

Skills

Facilities Management

Contractor management

Financial awareness

Change readiness

IAMS experience

Job description

ALH Hotels is seeking a Facilities Manager to lead maintenance, compliance and asset management across NSW hotel and retail venues. Based in Sydney, you will drive uptime, manage contractors, oversee capital works, and optimise our internal Facilities Management System to support venue teams.

You will work across hotel sites, conduct regular inspections, ensure WHS compliance and building standards, and partner with Venue Managers to deliver consistent facility performance and cost control.