Novated Sales Team Lead & Coach

ORIX; Sydney; On-site; AUD 100,000 - 150,000; Full time

Job summary

ORIX is seeking a Team Leader – Novated Sales to guide a high-performing group of Novated Specialists. You will lead, coach and motivate the team to hit targets while delivering exceptional customer outcomes.

You will foster a customer-first culture, manage day-to-day challenges, and collaborate with senior leadership to drive process improvements and strong results in a dynamic leasing environment.

Qualifications

• Experience in Novated Leasing or a related industry.
• Experience leading, training or coaching a sales team.
• Strong track record of achieving or exceeding sales targets.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to juggle competing priorities.

Responsibilities

• Lead, motivate and develop a talented team of Novated Specialists.
• Coach and mentor your team to achieve their sales targets and KPIs.
• Build a strong team culture focused on customer excellence and engagement.
• Run regular 1:1s, team meetings, training and coaching sessions.
• Support your team with day to day challenges and be hands on when needed.
• Identify opportunities to improve processes and the customer journey.
• Work closely with the Senior Manager, Novated Leasing on team development and performance.
• Be the go to person for escalations and help ensure customers receive an exceptional experience.
• Assist with lead allocation, Docusign, lease expiry management and settlements.
• Ensure the team operates in line with policies, compliance requirements and company values.

Skills

Team leadership

Coaching

Sales leadership

Communication skills

People management

Tools

Docusign

Job description

ORIX is seeking a Team Leader – Novated Sales to guide a high-performing group of Novated Specialists. You will lead, coach and motivate the team to hit targets while delivering exceptional customer outcomes.

You will foster a customer-first culture, manage day-to-day challenges, and collaborate with senior leadership to drive process improvements and strong results in a dynamic leasing environment.