Non-Prod Env & Release Manager — Testing & SAP/Oracle

FR Consultancy; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

FR Consultancy in Melbourne is seeking a Non-Production Environment Manager to oversee testing environments (PTEST, STEST, VTEST) across development, testing, training and BAU activities. You will coordinate releases and ensure smooth deployments with ITIL-aligned processes.

You will work across technical and business teams, facilitating issue triage and problem-solving workshops while maintaining strong monitoring and incident-management practices in a large, complex organisation.

Qualifications

• Experience in large and complex organisations.
• Experience in logistics, transport, retail or eCommerce industries.
• Strong experience managing enterprise test environments.
• Experience handling software releases and deployments.
• Experience with incident, change, and release management processes.
• Ability to work across technical and business teams.
• Strong communication and coordination skills.
• Experience facilitating issue triage and problem-solving workshops.
• ITIL Change Management, ITIL Request Management, ITIL Conflict Management.

Responsibilities

• Manage and support all testing environments (PTEST, STEST, VTEST).
• Handle software releases and deployments.
• Oversee incident, change, and release management processes.
• Facilitate issue triage and problem-solving workshops with cross-functional teams.
• Coordinate across technical and business stakeholders.

Skills

Stakeholder management

Communication

Workshop facilitation

Problem solving

ITIL knowledge

Tools

SAP

Oracle

Microsoft technologies

App integrations

Job description

FR Consultancy in Melbourne is seeking a Non-Production Environment Manager to oversee testing environments (PTEST, STEST, VTEST) across development, testing, training and BAU activities. You will coordinate releases and ensure smooth deployments with ITIL-aligned processes.

You will work across technical and business teams, facilitating issue triage and problem-solving workshops while maintaining strong monitoring and incident-management practices in a large, complex organisation.