Environment Manager

FR Consultancy; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

FR Consultancy in Melbourne is seeking a Non-Production Environment Manager to oversee testing environments (PTEST, STEST, VTEST) across development, testing, training and BAU activities. You will coordinate releases and ensure smooth deployments with ITIL-aligned processes.

You will work across technical and business teams, facilitating issue triage and problem-solving workshops while maintaining strong monitoring and incident-management practices in a large, complex organisation.

Qualifications

• Experience in large and complex organisations.
• Experience in logistics, transport, retail or eCommerce industries.
• Strong experience managing enterprise test environments.
• Experience handling software releases and deployments.
• Experience with incident, change, and release management processes.
• Ability to work across technical and business teams.
• Strong communication and coordination skills.
• Experience facilitating issue triage and problem-solving workshops.
• ITIL Change Management, ITIL Request Management, ITIL Conflict Management.

Responsibilities

• Manage and support all testing environments (PTEST, STEST, VTEST).
• Handle software releases and deployments.
• Oversee incident, change, and release management processes.
• Facilitate issue triage and problem-solving workshops with cross-functional teams.
• Coordinate across technical and business stakeholders.

Skills

Stakeholder management

Communication

Workshop facilitation

Problem solving

ITIL knowledge

Tools

SAP

Oracle

Microsoft technologies

App integrations

Job description

Status: Valid visa with full working rights

Required Experience

The Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.

Technical & Industry Experience

• Experience working in large and complex organisations.
• Experience in industries such as:
• Logistics
• Transport
• Retail
• eCommerce

Environment & Release Management

• Strong experience managing enterprise test environments.
• Experience handling software releases and deployments.
• Experience with incident, change, and release management processes.

Stakeholder Management

• Ability to work across technical and business teams.
• Strong communication and coordination skills.
• Experience facilitating issue triage and problem-solving workshops.

Technical Skills

• SAP applications
• Oracle applications
• Microsoft technologies
• Application dependencies and integrations

Monitoring & Troubleshooting

• New Relic
• Log analysis and dashboard monitoring

Process Knowledge

• ITIL Change Management
• ITIL Request Management
• ITIL Conflict Management

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