Environment Manager

XPT Software Australia Pty Ltd; City of Melbourne; On-site; AUD 110,000 - 170,000; Full time

Job summary

XPT Software Australia Pty Ltd in Melbourne is seeking a Non-Production Environment Manager to oversee PTEST, STEST, and VTEST environments for development, testing, and training. You will coordinate releases, monitor health and security, and work with cross-functional teams to ensure uptime and rapid recovery.

The role requires ITIL-aligned processes, strong communication, and experience with enterprise testing environments.

Qualifications

• Experience managing enterprise test environments.
• Experience with incident, change, and release management processes.
• Ability to work across technical and business teams.
• Strong communication and coordination skills.
• Experience facilitating issue triage and problem-solving workshops.

Responsibilities

• Ensure all non-production environments are available, secure, and fit for purpose.
• Manage and support test environments throughout the project lifecycle.
• Monitor environment health, availability, and performance.
• Coordinate environment setup and configuration for projects and testing activities.
• Ensure environments comply with security and data protection requirements.
• Plan and coordinate software releases and deployments.
• Lead triage sessions to identify and resolve environment issues.

Skills

Stakeholder management

Communication

Problem solving

ITIL knowledge

Education

ITIL Certification

Agile Certification

PMP Certification

Tools

SAP applications

Oracle applications

Microsoft technologies

New Relic

Job description

XPT Software Australia Pty Ltd | Contract

Melbourne, Australia | Posted on 08/17/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Role Purpose

TheNon-Production Environment Manager is responsible for managing and supportingall testing environments (PTEST, STEST, VTEST) used for development, testing,training, and business-as-usual activities.

The roleensures these environments are:

• Available and stable
  
• Secure and properly configured
  
• Ready for testing and deployments
  
• Quickly restored when issues occur
  

This personalso coordinates issue triage, manages environment-related risks, and maintainsknowledge of how various applications and systems work together.

RequiredExperience

Technical &Industry Experience

• Experience working in large and complex organisations.
  
• Experience in industries such as:
  
• Logistics
  
• Transport
  
• Retail
  
• eCommerce
  

Environment &Release Management

• Strong experience managing enterprise test environments.
  
• Experience handling software releases and deployments.
  
• Experience with incident, change, and release management processes.
  

StakeholderManagement

• Ability to work across technical and business teams.
  
• Strong communication and coordination skills.
  
• Experience facilitating issue triage and problem-solving workshops.
  

TechnicalSkills

• SAP applications
  
• Oracle applications
  
• Microsoft technologies
  
• Application dependencies and integrations
  

Monitoring &Troubleshooting

• New Relic
  
• Log analysis and dashboard monitoring
  

ProcessKnowledge

• ITIL Change Management
  
• ITIL Request Management
  
• ITIL Conflict Management
  

Qualifications

PreferredCertifications

• ITIL Certification
  
• Agile Certification
  
• PMP Certification
  
• Other Project Delivery Certifications
  

Key Personal Attributes

Process Management

• Creates and improvesoperational processes.
  
• Removes inefficiencies andsimplifies ways of working.
  
• Uses data and feedback toimprove outcomes.
  

Relationship Building

• Builds trust with diversestakeholders.
  
• Works effectively across teams.
  
• Resolves conflictsprofessionally.
  

Action Orientation

• Takes initiative and ownership.
  
• Responds quickly to issues andrisks.
  
• Drives action even wheninformation is incomplete.
  

Digital Mindset

• Uses data and insights toimprove decisions.
  
• Promotes digital ways ofworking.
  

Results Focus

• Delivers high-quality outcomes.
  
• Works through challenges toachieve goals.
  
• Helps remove barriers forothers.
  

Key Responsibilities

• Ensure all non-production environmentsare available, secure, and fit for purpose.
  
• Manage and support test environmentsthroughout the project lifecycle.
  
• Monitor environment health,availability, and performance.
  
• Coordinate environment setup andconfiguration for projects and testing activities.
  
• Ensure environments comply with securityand data protection requirements.
  

Release & Deployment Management

• Plan and coordinate software releasesand deployments.
  
• Work with application support teams todeploy code with minimal impact to testing.
  
• Manage release schedules and deploymentplans.
  
• Communicate deployment timelines andrisks to stakeholders.
  
• Conduct post-release reviews andidentify improvement opportunities.
  
• Lead triage sessions to identify andresolve environment issues.
  
• Troubleshoot complex technical problemsacross multiple applications.
  
• Coordinate teams to quickly resolveincidents and defects.
  
• Ensure clear communication duringoutages and service disruptions.
  
• Work closely with vendors and suppliers.
  
• Manage vendor support tickets andescalations.
  
• Partner with vendors to adopt newplatform features and capabilities.
  
• Coordinate migration activities whererequired.
  
• Improve environment management processesand governance.
  
• Enhance monitoring, logging, andreporting capabilities.
  
• Drive innovation and adoption of newtechnologies.
  
• Maintain documentation, standards, andbest practices.
  

Stakeholder Management

• Act as the link between:
  
• Development teams
  
• Operations teams
  
• Quality Assurance (QA) teams
  
• Business stakeholders
  
• Provide regular updates on environmentstatus, risks, and releases.
  
• Build strong working relationshipsacross teams.
  

Training & Knowledge Sharing

• Create and maintain environmentmanagement documentation.
  
• Train teams on release and environmentmanagement processes.
  
• Share lessons learned and bestpractices.