Environment Manager

XPT Software; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

XPT Software Australia Pty Ltd is seeking an experienced Environment Manager to lead the management of non-production environments (PTEST, STEST, VTEST) across development, testing, and training activities. You will ensure environments are available, secure, and ready for releases with strong incident and change handling.

The role requires coordinating cross‑functional teams, managing risks, and driving process improvements in ITIL governed environments, partnerships with vendors, and effective

Qualifications

• Experience with ITIL Change, Request, and Conflict Management.
• Experience in enterprise test environments and deployments.
• Strong cross-functional collaboration and stakeholder communication.
• Ability to manage vendor relations and service disruptions.

Responsibilities

• Ensure non-production environments are available, secure, and fit for purpose.
• Plan and coordinate software releases and deployments.
• Monitor environment health and performance.
• Lead triage sessions and resolve environment issues.
• Coordinate with vendors and ensure data protection compliance.

Skills

Stakeholder management

Communication

Leadership

Problem solving

Vendor management

Tools

SAP

Oracle

Microsoft technologies

Job description

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
• We have 120+technocrats in Australia working at our clientlocations.
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description: Environment Manager (Manager role)

Role Purpose

The Non-Production EnvironmentManager is responsible for managing and supporting all testing environments(PTEST, STEST, VTEST) used for development, testing, training, andbusiness-as-usual activities.

The roleensures these environments are:

• Available and stable
• Secure and properly configured
• Ready for testing and deployments
• Quickly restored when issues occur

This personalso coordinates issue triage, manages environment-related risks, and maintainsknowledge of how various applications and systems work together.

RequiredExperience

Technical &Industry Experience

• Experience working in large and complex organisations.
• Experience in industries such as:
• Logistics
• Transport
• Retail
• eCommerce

Environment &Release Management

• Strong experience managing enterprise test environments.
• Experience handling software releases and deployments.
• Experience with incident, change, and release management processes.

StakeholderManagement

• Ability to work across technical and business teams.
• Strong communication and coordination skills.
• Experience facilitating issue triage and problem-solving workshops.

TechnicalSkills

• SAP applications
• Oracle applications
• Microsoft technologies
• Application dependencies and integrations

Monitoring &Troubleshooting

• New Relic
• Log analysis and dashboard monitoring

ProcessKnowledge

• ITIL Change Management
• ITIL Request Management
• ITIL Conflict Management

Qualifications

PreferredCertifications

• ITIL Certification
• Agile Certification
• PMP Certification
• Other Project Delivery Certifications

Key Personal Attributes

Process Management

• Creates and improvesoperational processes.
• Removes inefficiencies andsimplifies ways of working.
• Uses data and feedback toimprove outcomes.

Relationship Building

• Builds trust with diversestakeholders.
• Works effectively across teams.
• Resolves conflictsprofessionally.

Action Orientation

• Takes initiative and ownership.
• Responds quickly to issues andrisks.
• Drives action even wheninformation is incomplete.

Digital Mindset

• Uses data and insights toimprove decisions.
• Promotes digital ways ofworking.

Results Focus

• Delivers high-quality outcomes.
• Works through challenges toachieve goals.
• Helps remove barriers forothers.

Key Responsibilities

• Ensure all non-production environmentsare available, secure, and fit for purpose.
• Manage and support test environmentsthroughout the project lifecycle.
• Monitor environment health,availability, and performance.
• Coordinate environment setup andconfiguration for projects and testing activities.
• Ensure environments comply with securityand data protection requirements.

Release & Deployment Management

• Plan and coordinate software releasesand deployments.
• Work with application support teams todeploy code with minimal impact to testing.
• Manage release schedules and deploymentplans.
• Communicate deployment timelines andrisks to stakeholders.
• Conduct post-release reviews and identifyimprovement opportunities.
• Lead triage sessions to identify andresolve environment issues.
• Troubleshoot complex technical problemsacross multiple applications.
• Coordinate teams to quickly resolveincidents and defects.
• Ensure clear communication duringoutages and service disruptions.
• Work closely with vendors and suppliers.
• Manage vendor support tickets andescalations.
• Partner with vendors to adopt newplatform features and capabilities.
• Coordinate migration activities whererequired.
• Improve environment management processesand governance.
• Enhance monitoring, logging, andreporting capabilities.
• Drive innovation and adoption of newtechnologies.
• Maintain documentation, standards, andbest practices.

Stakeholder Management

• Act as the link between:
• Developmentteams
• Operationsteams
• QualityAssurance (QA) teams
• Businessstakeholders
• Provide regular updates on environmentstatus, risks, and releases.
• Build strong working relationshipsacross teams.

Training & Knowledge Sharing

• Create and maintain environmentmanagement documentation.
• Train teams on release and environmentmanagement processes.
• Share lessons learned and bestpractices.