Environment Manager

CareCone Group; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

CareCone Group is seeking an experienced Environment Manager to lead the management and support of enterprise non-production environments, ensuring stability, availability, and readiness for testing and deployments in Melbourne.

The ideal candidate will have strong environment and release management expertise, ITIL practices, and the ability to coordinate cross-functional teams, vendors and stakeholders to drive continuous improvement and operational governance across large-scale systems.

Qualifications

• Experience managing non-production environments in large enterprise settings.
• Exposure to release management, incident management and change management.

Responsibilities

• Enterprise test environment and environment lifecycle management.
• Release, deployment, incident and change management.
• Experience in large, complex enterprise environments.
• Monitoring and troubleshooting using New Relic and Sumo Logic.
• Log analysis, dashboard monitoring and root cause investigation.
• ITIL Incident, Change, Request and Conflict Management.
• Coordinate software releases, deployment schedules and post-release reviews.
• Drive continuous improvement and operational governance.

Skills

Environment management

Release management

ITIL practices

Stakeholder management

Vendor management

Coordination

Problem solving

Tools

SAP

Oracle

Microsoft technologies

New Relic

Sumo Logic

Job description

We are looking for an experienced Environment Manager to manage and support enterprise non-production environments, ensuring stability, availability, security, and readiness for testing and deployments.

• Enterprise test environment and environment lifecycle management
• Release, deployment, incident and change management
• Experience in large, complex enterprise environments
• Exposure to postal services, logistics, transport, retail or eCommerce
• Knowledge of SAP, Oracle and Microsoft technologies
• Application dependencies, integrations and enterprise environment management
• Monitoring and troubleshooting using New Relic and Sumo Logic
• Log analysis, dashboard monitoring and root cause investigation
• ITIL Incident, Change, Request and Conflict Management
• Strong stakeholder, vendor and partner management
• Manage non-production environments, including PTEST, STEST and VTEST
• Ensure environments are stable, secure and ready for testing and deployments
• Coordinate software releases, deployment schedules and post-release reviews
• Lead incident triage and resolve complex environment issues
• Coordinate development, operations, QA, business and vendor teams
• Monitor environment health, availability and performance
• Manage vendor escalations and support migration activities
• Drive continuous improvement, operational governance and process optimisation
• Maintain documentation, standards and best practices
• Communicate environment status, risks and release updates to stakeholders

Preferred Certifications: ITIL, Agile, PMP or other project delivery certifications.

Ideal Candidate: A proactive leader with strong environment and release management expertise, excellent coordination skills, and the ability to manage complex enterprise systems while driving operational stability and continuous improvement.

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