Night Ops Manager, Sydney Opera House

Quayclean; Sydney; Sur place; AUD 90 000 - 125 000; Plein temps

Avantages offerts par ce poste

Paid onsite parking

Career development & training

Supportive leadership and culture

Thrive Perks discounts

Health & wellbeing support

Résumé du poste

Quayclean is seeking an experienced Night Operations Manager to lead overnight operations at the Sydney Opera House. You will manage a team of 14–15, plan nightly activities and ensure readiness for the next day’s events, performances and staff needs.

The role emphasizes hands-on leadership, safety, quality and customer service in a 24/7 venue environment. Australian working rights and a valid driver’s license are required.

Qualifications

• Previous experience leading a team within a fast-paced operational environment.
• Strong people leadership skills with the ability to motivate, coach and develop others.
• Excellent organisation, planning and resource-allocation skills.
• Confidence managing competing priorities and solving operational problems as they arise.
• A strong eye for detail and commitment to quality and presentation.
• The ability to build positive relationships with clients, team members and other stakeholders.

Responsabilités

• Lead, motivate and support a team of approximately 14–15 people throughout the overnight shift.
• Take ownership of the nightly operation, setting priorities and allocating people and resources effectively.
• Plan and coordinate nightly cleaning activities to ensure all scheduled work is completed within required timeframes.
• Plan and manage periodical and deep-cleaning programs, ensuring resources are appropriately allocated and work is delivered to standard.
• Conduct regular quality audits and inspections throughout the Sydney Opera House, identifying issues and taking immediate action where required.
• Ensure the venue is presented to an exceptional standard and ready for the following day's operations.
• Coach, develop and provide on-the-job training to team members, building capability and maintaining a high-performing team.
• Monitor productivity, staff hours and resource allocation to ensure services are delivered efficiently and within allocated labour hours.
• Respond confidently and professionally to operational issues and requests from Sydney Opera House representatives.
• Ensure compliance with WHS requirements, safe work practices and Quayclean policies and procedures.
• Oversee the appropriate use of cleaning equipment, machinery, chemicals and other operational resources.
• Maintain accurate operational, quality and inspection records and provide effective handovers to the broader management team.
• Identify opportunities to improve quality, productivity, safety and overall service delivery.
• Support Quayclean and the Sydney Opera House's sustainability objectives, including effective waste separation and recycling practices.

Connaissances

Team leadership

Overnight operations

Planning & scheduling

Quality control

Health & safety

Communication

Description du poste

Quayclean is seeking an experienced Night Operations Manager to lead overnight operations at the Sydney Opera House. You will manage a team of 14–15, plan nightly activities and ensure readiness for the next day’s events, performances and staff needs.

The role emphasizes hands-on leadership, safety, quality and customer service in a 24/7 venue environment. Australian working rights and a valid driver’s license are required.