Night Manager - Mercure Perth on Hay

Mercure IT; Perth; On-site; AUD 65,000 - 90,000; Full time

Job summary

Accor’s Mercure Perth on Hay’s is seeking a Full Time Night Manager to oversee overnight operations, ensuring guest satisfaction and property safety. The role includes auditing revenue, reporting to finance and management, processing check-ins/outs, and maintaining cashiering accuracy.

You will support the Front Office Manager and General Manager while upholding professional standards across nights. You will also assist with food and beverage service in Distrikt Cafe, contributing to a smooth

Responsibilities

• Oversee overnight hotel operations in the absence of the General Manager
• Complete audits of daily revenue and postings, making adjustments where needed
• Collate paperwork and reports for finance and management
• Provide efficient guest services including check-in/out, requests, and information
• Settle and maintain guest accounts with accurate cashiering
• Maintain strict security procedures to protect guest confidentiality and safety
• Uphold the hotel's standards of professionalism
• Be analytical and detail-oriented
• Assist Front Office Manager and General Manager with balance procedures
• Assist with food and drink service in Distrikt Cafe and help in restaurant and bar

Job description

Job Description

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.

Job Description

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.
We are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of Mercure Perth on Hay's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

What will you be doing?

• Managing the hotel overnight in the absence of the General Manager
• Complete audits of daily revenue and postings, making adjustments where needed
• Collate paperwork and reports for finance and management
• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures
• Assist with food & drink service in Distrikt Cafe and help out when needed in the restaurant and bar