Night Link Worker: Crisis Support & Housing Advocate

You Matter; Liverpool; On-site; AUD 39,000 - 52,000; Full time

Job summary

You Matter in Liverpool, NSW is seeking a Night Link Worker to provide empathetic and caring support to residents experiencing homelessness, including those with complex needs. The role focuses on creating a safe environment that enables residents to make positive changes and access timely assistance.

Night duties include meeting basic needs, safeguarding adults at risk, coordinating rent and housing payments, and working with day teams to address health and financial support needs.

Qualifications

• Empathetic and caring approach towards residents experiencing homelessness.
• Ability to provide support during night shifts and respond to safeguarding concerns.

Responsibilities

• Ensure basic needs of residents are met and provide guidance.
• Promote welfare and safeguarding of adults at risk.
• Coordinate housing-related tasks and rent payments in the service system.
• Support residents with health and financial access, including crisis intervention.
• Maintain resident records and handle incidents, complaints and disclosures promptly.
• Participate in night team meetings and reflect on practice for continuous improvement.
• Communicate information clearly during handovers and with the support team.
• Promote inclusive culture and values within the service.

Job description

You Matter in Liverpool, NSW is seeking a Night Link Worker to provide empathetic and caring support to residents experiencing homelessness, including those with complex needs. The role focuses on creating a safe environment that enables residents to make positive changes and access timely assistance.

Night duties include meeting basic needs, safeguarding adults at risk, coordinating rent and housing payments, and working with day teams to address health and financial support needs.