Night Auditor: Seamless Night Ops & Guest Experience

TFE Hotels; Canberra; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Career Growth & Accredited Learning

Hotel & Dining Discounts

Global Opportunities

Everyday Savings

Wellbeing Support

Flexibility & Leave

Strong Culture

Job summary

A By Adina Canberra, part of TFE Hotels, is seeking a Night Auditor to support overnight operations. You'll balance guest service with accurate financial processes, handle end-of-day reconciliations and prepare daily reports. The role requires attention to detail, calm under pressure and ability to coordinate with the morning team.

You'll work on site in Canberra, with opportunities to grow within our global network and enjoy hotel staff discounts and wellbeing resources.

Qualifications

• Experience with night audit procedures and financial reconciliations.
• Strong guest service orientation and ability to balance service with accuracy.
• Proven communication skills, both verbal and written, with colleagues and guests.
• Familiarity with hotel PMS systems and night audit processes is preferred.

Responsibilities

• Deliver exceptional overnight guest service while maintaining a safe and welcoming hotel environment.
• Complete guest arrivals, departures and overnight enquiries professionally and efficiently.
• Perform end-of-day financial reconciliation and night audit procedures accurately.
• Prepare daily operational and financial reports for hotel leadership.
• Monitor hotel security and respond appropriately to overnight incidents or emergencies.
• Maintain accurate guest records and process overnight transactions.
• Liaise effectively with the incoming morning team to ensure a smooth operational handover.
• Follow company policies, security procedures and workplace health and safety requirements.

Skills

Guest service

Communication

Professional presentation

Calm under pressure

PMS experience

Night audit procedures

Attention to detail

Interpersonal skills

Team collaboration

Education

Relevant qualification in Hospitality, Tourism or Business

Tools

Hotel PMS software

Job description

A By Adina Canberra, part of TFE Hotels, is seeking a Night Auditor to support overnight operations. You'll balance guest service with accurate financial processes, handle end-of-day reconciliations and prepare daily reports. The role requires attention to detail, calm under pressure and ability to coordinate with the morning team.

You'll work on site in Canberra, with opportunities to grow within our global network and enjoy hotel staff discounts and wellbeing resources.