Night Auditor - Luxury Hotel Front Desk & Overnight Reconciliations

West HQ; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Complimentary daily meals

Free gym membership & secure parking

Staff discounts and perks!

Job summary

West HQ in Sydney's Western Suburbs is seeking a Night Auditor to provide exceptional guest service during evenings and overnight shifts. You will check in late arrivals, perform reconciliations and generate reports, ensuring accuracy and smooth operations while upholding Accor brand standards.

The ideal candidate will have experience in a similar role, strong presentation, good computer skills, and be available nights and weekends.

Qualifications

• Experience in the same or a similar role.
• Excellent personal presentation and professional conduct.
• Intermediate computer and Microsoft suite experience.
• Availability nights and weekends (flexible rosters).
• Ability to comply with brand standards and service expectations.
• Full Australian work rights.

Responsibilities

• The Night Auditor checks in our late night arrivals, completes reconciliations and reports.
• Provide a high level of personalised customer service as the first point of contact for guests.
• Work with Opera PMS and maintain accuracy in nightly operations.

Skills

Night audit experience

Guest service

Microsoft Office

Opera PMS

Australian work rights

Tools

Opera PMS

Job description

West HQ in Sydney's Western Suburbs is seeking a Night Auditor to provide exceptional guest service during evenings and overnight shifts. You will check in late arrivals, perform reconciliations and generate reports, ensuring accuracy and smooth operations while upholding Accor brand standards.

The ideal candidate will have experience in a similar role, strong presentation, good computer skills, and be available nights and weekends.