Night Auditor

DoubleTree by Hilton Hobart; Hobart; On-site; AUD 34,000 - 44,000; Part time

Job summary

DoubleTree by Hilton Hobart is seeking a Night Auditor to manage the front desk overnight on-site in Hobart, TAS. This part-time role balances and reconciles daily transactions, processes payments, and prepares end-of-day reports.

You will handle reservations, guest inquiries, and coordinating with other departments while maintaining high standards of service and security throughout the night shift.

Qualifications

• Strong customer service and clear communication with guests and colleagues.
• Experience with reception duties and front desk operations.
• Proficient in reservations management using booking systems.
• Accurate cash handling, balancing cash drawers, and reconciliation.
• Attention to detail and basic numeracy for night audits.
• Able to work independently overnight and manage multiple tasks.
• Hospitality experience; Hilton-branded systems are advantageous.

Responsibilities

• Balance and reconcile daily financial transactions and end-of-day reports.
• Handle guest check-ins and check-outs during the night shift.
• Process payments accurately and balance cash drawers.
• Respond to guest inquiries and resolve issues promptly.
• Monitor lobby and public areas and coordinate with other departments when needed.

Skills

Customer service

Communication

Front desk operations

Reservations management

Cash handling

Attention to detail

Night shifts

Independent work

Tools

Hotel booking systems

Front desk software

Job description

Company Description DoubleTree by Hilton Hobart is a contemporary hotel located in the heart of Hobart, TAS, offering comfortable accommodation and welcoming service to business and leisure travelers. Guests can expect a warm, friendly environment with amenities designed for convenience and relaxation. Team members benefit from working in a professional hospitality setting with opportunities to learn, grow, and contribute to an internationally recognized brand.

Role Description The Night Auditor is a part-time, on-site role based at DoubleTree by Hilton Hobart in Hobart, TAS. This role is responsible for managing the front desk overnight, including check-ins and check-outs, handling guest inquiries, and ensuring a safe and welcoming environment. The Night Auditor will balance and reconcile daily financial transactions, process payments, and prepare end-of-day reports in line with hotel policies. Key tasks include managing reservations, responding to guest requests, resolving issues promptly, and coordinating with other departments when necessary. The role also involves monitoring lobby and public areas, following security procedures, and maintaining high standards of customer service and professionalism throughout the night shift.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and clearly with guests and colleagues.
• Experience with receptionist duties and front desk operations, including check-in/check-out procedures and guest inquiries.
• Proficiency in reservations management, using hotel booking systems or similar software to create, modify, and verify bookings.
• Accurate cash handling skills, including processing payments, balancing cash drawers, and reconciling financial transactions.
• Attention to detail and basic numeracy for night audit duties, reporting, and record-keeping.
• Ability to work independently overnight, manage multiple tasks, and follow established hotel policies and procedures.
• Previous experience in hospitality or hotel front office is highly regarded; experience with Hilton or branded hotel systems is an advantage.
• Availability to work night and weekend shifts as required, and eligibility to work in Australia.