Night Auditor — Flexible Hours & Career Growth

Sheraton; Port Douglas; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Staff discounts

Flexible working hours

Free onsite parking

Career development

Training programs

Employee Assistance Program

Employee referral incentives

Marriott benefits

Job summary

Sheraton Grand Mirage Resort Port Douglas in Port Douglas, Australia is seeking a Night Auditor to handle end-of-day procedures, post charges, process payments, and balance cash. You will manage check-ins, issue room keys, and ensure accurate banking while supporting guests with wake-up calls and requests.

The role requires OPERA PMS experience or similar, relevant frontline hotel experience, and valid Australian working rights.

Qualifications

• Experience with OPERA property management system or similar.
• Relevant experience in a similar role.
• Working rights in Australia.

Responsibilities

• Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
• Print contingency lists to have a record of all guests in case of emergency.
• Sell a room/accommodation to guests without reservations based on availability.
• Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages.
• Process all guest check-ins and assign room.
• Activate or reissue room keys using electronic key machine.
• Count bank at end of shift and secure bank.
• Balance and drop receipts according to Accounting specifications.

Skills

OPERA PMS

Front desk experience

Job description

Sheraton Grand Mirage Resort Port Douglas in Port Douglas, Australia is seeking a Night Auditor to handle end-of-day procedures, post charges, process payments, and balance cash. You will manage check-ins, issue room keys, and ensure accurate banking while supporting guests with wake-up calls and requests.

The role requires OPERA PMS experience or similar, relevant frontline hotel experience, and valid Australian working rights.