Newcastle Branch Lead: Mechanical Ops & Field Service

C C Components; Newcastle; On-site; AUD 120,000 - 180,000; Full time

Job summary

C.C. Components Pty Ltd in Newcastle seeks an experienced operations leader to manage the day-to-day branch activities, drive performance, and mentor the team. You will oversee planning, resource management, and customer satisfaction while providing on-site leadership when required.

The role combines operational management with technical leadership in conveyor belt services. You will guide process improvements, ensure safety practices, and build strong customer relationships across a growing

Qualifications

• Previous experience in a supervisory, team leadership or management position.
• Strong practical and technical knowledge, with the ability to troubleshoot and resolve on-site challenges.
• The ability to plan, coordinate and prioritise multiple jobs while managing employees and resources effectively.
• Strong leadership skills with a willingness to mentor, train and support employees.
• Excellent communication and customer relationship management skills.
• A proactive approach to workplace health and safety.
• Sound commercial awareness, including an understanding of job costs, productivity and profitability.
• Good organisational and computer skills, with the ability to manage reporting, scheduling and administration.

Responsibilities

• Lead, supervise and support the Newcastle branch team, promoting teamwork, accountability and a positive working environment.
• Coordinate daily factory and on-site operations, including labour, equipment, materials and job scheduling.
• Provide hands-on technical support and guidance with conveyor belt splicing, installations, repairs and maintenance.
• Mentor and develop employees through practical training, knowledge sharing and ongoing feedback.
• Build and maintain strong relationships with existing customers while identifying new sales and business opportunities.
• Oversee quotations, customer enquiries and job follow-up to ensure quality service delivery.
• Maintain a strong focus on workplace health and safety, ensuring safe work practices, risk assessments and SWMS requirements are followed.
• Monitor job quality, productivity, costs and overall branch performance.
• Oversee stock control, purchasing, plant, equipment and general branch maintenance.
• Ensure accurate job records, reporting and timely invoicing.

Skills

Leadership

Supervisory experience

Technical knowledge

Planning & scheduling

Communication

Customer relations

Health and safety awareness

Cost awareness

Job description

C.C. Components Pty Ltd in Newcastle seeks an experienced operations leader to manage the day-to-day branch activities, drive performance, and mentor the team. You will oversee planning, resource management, and customer satisfaction while providing on-site leadership when required.

The role combines operational management with technical leadership in conveyor belt services. You will guide process improvements, ensure safety practices, and build strong customer relationships across a growing