Branch Manager

C C Components; Newcastle; On-site; AUD 120,000 - 180,000; Full time

Job summary

C.C. Components Pty Ltd in Newcastle seeks an experienced operations leader to manage the day-to-day branch activities, drive performance, and mentor the team. You will oversee planning, resource management, and customer satisfaction while providing on-site leadership when required.

The role combines operational management with technical leadership in conveyor belt services. You will guide process improvements, ensure safety practices, and build strong customer relationships across a growing

Qualifications

• Previous experience in a supervisory, team leadership or management position.
• Strong practical and technical knowledge, with the ability to troubleshoot and resolve on-site challenges.
• The ability to plan, coordinate and prioritise multiple jobs while managing employees and resources effectively.
• Strong leadership skills with a willingness to mentor, train and support employees.
• Excellent communication and customer relationship management skills.
• A proactive approach to workplace health and safety.
• Sound commercial awareness, including an understanding of job costs, productivity and profitability.
• Good organisational and computer skills, with the ability to manage reporting, scheduling and administration.

Responsibilities

• Lead, supervise and support the Newcastle branch team, promoting teamwork, accountability and a positive working environment.
• Coordinate daily factory and on-site operations, including labour, equipment, materials and job scheduling.
• Provide hands-on technical support and guidance with conveyor belt splicing, installations, repairs and maintenance.
• Mentor and develop employees through practical training, knowledge sharing and ongoing feedback.
• Build and maintain strong relationships with existing customers while identifying new sales and business opportunities.
• Oversee quotations, customer enquiries and job follow-up to ensure quality service delivery.
• Maintain a strong focus on workplace health and safety, ensuring safe work practices, risk assessments and SWMS requirements are followed.
• Monitor job quality, productivity, costs and overall branch performance.
• Oversee stock control, purchasing, plant, equipment and general branch maintenance.
• Ensure accurate job records, reporting and timely invoicing.

Skills

Leadership

Supervisory experience

Technical knowledge

Planning & scheduling

Communication

Customer relations

Health and safety awareness

Cost awareness

Job description

This is an opportunity for an experienced professional with a strong mechanical or engineering background to take responsibility for the day-to-day operations, performance and continued development of our Newcastle branch.

Reporting to the National Operations Manager, you will oversee branch operations, ensuring jobs are effectively planned, resources are managed and customer expectations are met.

This is not purely an office-based management position. We are looking for someone with a solid mechanical or technical background, ideally with experience in a hands‑on leadership role such as a Mechanical Fitter, Leading Hand, Field Service Supervisor or similar position. Experience within the conveyor belt industry, including belt splicing, installation and repairs, would be highly regarded but is not essential.

The successful candidate will combine strong leadership and organisational skills with practical mechanical knowledge and the ability to support and mentor employees, troubleshoot technical issues and attend customer sites when required.

We are looking for someone who is willing to learn the technical aspects of our industry, take ownership of branch operations and contribute to the ongoing growth and success of the business.

Key responsibilities

• Lead, supervise and support the Newcastle branch team, promoting teamwork, accountability and a positive working environment.
• Coordinate daily factory and on‑site operations, including labour, equipment, materials and job scheduling.
• Provide hands‑on technical support and guidance with conveyor belt splicing, installations, repairs and maintenance.
• Mentor and develop employees through practical training, knowledge sharing and ongoing feedback.
• Build and maintain strong relationships with existing customers while identifying new sales and business opportunities.
• Oversee quotations, customer enquiries and job follow‑up to ensure quality service delivery.
• Maintain a strong focus on workplace health and safety, ensuring safe work practices, risk assessments and SWMS requirements are followed.
• Monitor job quality, productivity, costs and overall branch performance.
• Oversee stock control, purchasing, plant, equipment and general branch maintenance.
• Ensure accurate job records, reporting and timely invoicing.

About you

• Previous experience in a supervisory, team leadership or management position.
• Strong practical and technical knowledge, with the ability to troubleshoot and resolve on‑site challenges.
• The ability to plan, coordinate and prioritise multiple jobs while managing employees and resources effectively.
• Strong leadership skills with a willingness to mentor, train and support employees.
• Excellent communication and customer relationship management skills.
• A proactive approach to workplace health and safety.
• Sound commercial awareness, including an understanding of job costs, productivity and profitability.
• Good organisational and computer skills, with the ability to manage reporting, scheduling and administration.

About us

C.C. Components Pty Ltd is an established Australian company specialising in conveyor products and services, including conveyor belt installation, splicing, repairs, maintenance and associated engineering solutions. With branches operating across Australia, we pride ourselves on providing quality products, reliable service and practical solutions to our customers.

An opportunity to lead an established Newcastle branch within a national Australian business.

A varied position combining operational management, technical leadership and customer relationships.

The opportunity to make a genuine contribution to branch performance and growth.

A supportive management team and the opportunity to develop employees and improve operational processes.

A competitive salary package commensurate with experience.