Neurosurgery Outpatient Administration Support

SA Health; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Job summary

SA Health’s Neurosurgery Outpatient Administration Support role is based at the Royal Adelaide Hospital in Adelaide CBD. The ASO2-level position offers a permanent full-time roster, with salary between $66,442 and $69,504 per year, plus superannuation and salary packaging arrangements.

Join a supportive CALHN team responsible for coordinating referrals, appointments and patient records to ensure a smooth patient journey through neurosurgery outpatient services.

Qualifications

• Experience in frontline administrative support within healthcare.
• Strong customer service and communication skills.
• Accurate data entry with attention to detail.
• Familiarity with medical terminology.

Responsibilities

• Welcome patients and respond to enquiries with care.
• Coordinate outpatient appointments and clinic changes.
• Maintain accurate patient records and booking queues.
• Arrange interpreters and patient transport as required.
• Prepare correspondence and audio type clinical documents.

Skills

Frontline admin

Customer service

Data entry

Medical terminology

Tools

Microsoft Office

Job description

Neurosurgery Outpatient Administration Support

Job no: 953320
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management, Public Health, Customer service, Call centre

Central Adelaide Local Health Network (CALHN) - Neurosurgery Outpatient Administration Support

• Royal Adelaide Hospital, Adelaide SA 5000 | Neurosurgery
• ASO2 $66,442 to $69,504 p.a. + superannuation + salary packaging
• Permanent full time | Five-day roster

About CALHN
At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through excellence in clinical care, research and innovation. As the largest health network in South Australia, CALHN plays a leading role in improving the health and wellbeing of our community by delivering safe, connected and high-quality healthcare. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

At CALHN, every voice matters. We prioritise the safety of our staff and patients, and staying connected across teams to deliver a seamless patient journey through our Safe and Connected Operating Model .

Find out more about CALHN sites and services , our stories and the opportunities to be part of CALHN .

About the Role

Help patients access Neurosurgery care at the Royal Adelaide Hospital. You’ll provide friendly, confidential support, coordinate outpatient appointments and keep records accurate, working with our clinical team to support a smooth patient journey.

• Welcome patients and respond to enquiries with care
• Manage referrals, appointments and clinic changes
• Maintain accurate patient records and booking queues
• Arrange interpreters and patient transport as required
• Prepare correspondence and audio type clinical documents

About You

To be successful in this role you will:

• Bring confidential frontline admin and customer service skills
• Use Microsoft Office and enter data accurately
• Apply medical terminology and audio type reports and letters
• Communicate clearly and work well with diverse teams
• Prioritise tasks independently and meet deadlines under pressure

Why You’ll Love It Here - CALHN benefits that matter

A great career is more than the work you do. At CALHN, you’ll have the benefits, flexibility and support to help you thrive at work and beyond.

• Make your money go further – salary packaging up to $9,010 for living expenses + $2,650 for meals and entertainment + pre-tax super and novated lease options
• Grow your career – build your skills and explore opportunities across CALHN
• Work together – strong multidisciplinary support and shared expertise
• Balance work and life – access flexible work options where available
• Support your wellbeing – enjoy leave loading, fitness discounts and flu vaccinations
• Feel supported – confidential Employee wellbeing partner for you and your family

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

• Please refer to the role description for the full requirements of this role: 953320 - RD for Neurosurgery Outpatient Administration Support .pdf
• Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.

Curious about this role?
Connect with Shannen Ross, EA of Program Manager / Admin Coordinator.
P: 08 8222 6463
E: [e-mail]