Network Operator's Assistant

Western Downs Regional Council; Chinchilla; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

12% superannuation

Health plan

Wellbeing program

Employee Assistance Program

Relocation assistance up to $5,000

Uniforms and PPE provided

Salary packaging available

Job summary

The Western Downs Regional Council is seeking a Utilities role within the Utilities Department to assist the Utilities Senior Network Operator. You will monitor and operate water, wastewater and gas networks, ensuring safety, environmental compliance and high customer service standards.

Responsibilities include operating pump stations, maintaining distribution systems, and supporting endeavours to meet statutory performance requirements, with access to training and career development

Qualifications

• Experience monitoring and operating water networks and pump stations.
• Ability to follow standard operating procedures
• Knowledge of water and wastewater systems and safety requirements
• Good problem-solving, teamwork and communication skills

Responsibilities

• Monitor and operate network systems, pump stations and water distribution systems
• Assist the Utilities Senior Network Operator to provide safe water, wastewater and gas services
• Meet statutory requirements for performance, safety and environmental management
• Ensure customer service standards are achieved to a high standard
• Servicing, lubricating, cleaning, and refuelling small plant and performing minor repairs

Skills

Network monitoring

Pump station operation

Water/wastewater knowledge

Job description

Operating from within the Utilities Department, this role will assist the Utilities Senior Network Operator to provide a range of services that support the provision of safe water, wastewater and gas services across the Western Downs. This includes meeting statutory requirements for performance, safety and environmental management and ensuring customer service standards are achieved to a high standard. This role requires skills and knowledge necessary to monitor, operate and maintain water, wastewater and gas network operations.

Key responsibilities

Monitor and operate network systems, pump stations and water distribution systems

Knowledge of water and wastewater networks with experience in labouring and using plant and equipment

Servicing, lubricating, cleaning, and refuelling small plant and performing minor adjustments and repairs

Assist the Utilities Senior Network Operator to provide services that support safe water, wastewater and gas services

Meet statutory requirements for performance, safety and environmental management

Ensure customer service standards are achieved to a high standard

About you

Proven/Demonstrated experience in monitoring and operating network systems, pump stations and water distribution systems

Knowledge of water and wastewater networks with experience in labouring and using plant and equipment

Proven initiative, a good work ethic and demonstrated problem-solving skills to address issues

Effective interpersonal, communication (written and verbal) and teamwork skills including the ability to follow directions and standard operating procedures and work autonomously

Servicing, lubricating, cleaning, and refuelling small plant and performing minor adjustments and repairs

Familiarity with modern technology and proficient in using smart devices to enter data for reporting

Encouraging and supportive of organisational change

Work/life balance with flexible work arrangements and wellness programs

Superannuation contribution of twelve (12) per cent in addition to annual salary

Growth opportunities including skill development, mentorship, and career advancement

Access to Corporate Health Plan

Health & Wellbeing program and Mental Health Support

Access to free Employee Assistance Program & confidential counselling

Salary Packaging Available

Allowances such as Locality Allowance may be applicable

17.5% leave loading on top of base rate of pay while on Annual Leave

Uniforms and Personal Protective Equipment (PPE) provided

Relocation assistance of up to $5,000 may be provided if relocating to the Western Downs Region

About us

Western Downs Regional Council has been awarded the Large Employer of the Year award at the Darling Downs South West Region Queensland Training Awards for 2019, 2021, 2022, 2023 and 2024. We are an innovative and dynamic company that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within our team.