Network Engineer

Harvey Norman; Strathfield Municipal Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Parental leave

Fitness Passport

Professional development

Employee discounts

Team support & work-life balance

Job summary

Harvey Norman in Silverwater region seeks an experienced Network Engineer to support IT operations across Australia and beyond, managing Cisco, Juniper, and Fortinet environments in stores and data centres.

The role emphasizes change management, documentation, and delivering BAU initiatives while maintaining high service levels. You will collaborate with a skilled team and leverage robust networking technologies.

Qualifications

• Cisco CCNP certification or equivalent in a large enterprise environment.
• Strong skills in Routing, Switching, Wireless, Firewall/SIEM, and VPN technologies.
• Experience with ITIL processes, technical writing, and stakeholder engagement.
• Excellent communication and problem-solving abilities with vendors and teams.

Responsibilities

• Leading operational change management and maintaining network documentation.
• Delivering high-quality service request fulfillment and customer support.
• Driving BAU initiatives including installation and upgrades of network systems.
• Troubleshooting and escalating incidents across franchise stores, corporate, and data centres.
• Collaborating with vendors and participating in network-related projects.

Skills

Routing & Switching

Wi‑Fi

Network Security

SIEM

ITIL

Documentation

Stakeholder management

Education

Cisco CCNP certificate or equivalent

Relevant qualification

Tools

Juniper Mist Platform

FortiManager

FortiAnalyzer

Fortinet FortiGate

F5 BIG-IP

SolarWinds NPM/NCM/IPAM

Azure Cloud

Job description

Job no: 576905
Work type: Full Time
Location: Homebush West
Categories: Information Technology

• A friendly and supportive environment that fosters growth and development
• Opportunities to make discounted purchases on a great range of products
• Access to Udemy an online training platform with over 5,500 courses

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence.

About the role

Joining the Network Services team based in Silverwater, you will collaborate with a highly skilled team to manage diverse IT environments across several geographies. You'll work in a dynamic and responsive IT Operations environment supporting our Franchisor offices and franchise stores across Australia, New Zealand, Ireland, Singapore, and Malaysia.

Your primary responsibilities include managing distributed Cisco (wired and wireless), Juniper (Wired & Wireless - Mist) and Fortinet environments in our franchise stores, as well as Juniper, Fortinet, and F5 technologies in our Data Centres.

Responsibilities include:

• Leading by example, showcasing your expertise in operational change management, and creating, updating, and maintaining comprehensive network documentation.
• Delivering exceptional customer service through efficient service request fulfillment.
• Driving Business-As-Usual initiatives including installation and upgrading of network systems.
• Troubleshooting and escalating incidents and problem management cases across franchise store, corporate and data centre networks.
• Analysing faults raised with external vendors and recommending effective and appropriate solutions.
• Actively participating in project related activities.

About you

You will possess a relevant qualification and a Cisco CCNP certificate or equivalent, with experience in a large enterprise environment. You have strong problem-solving, analytical, and investigative skills. You are customer focused, results oriented, self-motivated, and capable of performing well under pressure.

You will also have:

• Good hands‑on skill on Routing & Switching, Wi‑Fi, Network Security (Firewall & SIEM), Network Load Balancing, DC Spine & Leaf Technologies
• Experience/familiarity operating on Cisco and Juniper devices & Juniper Mist Platform.
• Experience/familiarity with Fortinet Firewalls, Forti‑Managers, Forti‑Analyzer.
• Experience with cloud technologies (such as Azure Private, Public).
• Good understanding of ITIL processes.
• Technical writing and documentation skills.
• Excellent verbal and written communication skills.
• Proven skills in time management and building strong stakeholder relationships.
• Experience managing remote access solutions, such as SSL‑VPN.
• Administration experience using SolarWinds NPM, NCM, and IPAM modules.

Experience with the following will also be an advantage

• Juniper JNCIS Certification or equivalent.
• F5 (APM, LTM, GTM & iRules) experience.
• Other Network Management platforms, such as AKIPS.

This opportunity will provide

• Salary packaging and novated leasingoptions for eligible employees.
• Company paid parental leave for eligible employees.
• Access to Fitness Passport.
• Professional development and career progression.
• Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
• A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
• Opportunities to make discounted purchases on a great range of products and services.

Please note that only people with the right to work in Australia should apply for this position.

Advertised: 18 Sep 2026 AUS Eastern Standard Time