Business Development Manager

Harvey Norman; Strathfield Municipal Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Fitness Passport

Career progression

Discounted purchases

Job summary

Harvey Norman is seeking a Business Development Manager to lead vendor management for Product Protection programs across Computers, Electrical, Furniture and Bedding. Based onsite at Homebush West, you will drive sales growth, manage supplier performance, and deliver insightful reporting.

You will leverage your strong communication and negotiation skills to build relationships with suppliers and internal teams, ensuring compliance and operational excellence.

Qualifications

• Experience in a customer-facing sales role with retail processes.
• Strong relationship-building skills and ability to advise on best practices.
• Excellent written and verbal communication abilities.

Responsibilities

• Lead supplier performance reviews and drive continuous improvement.
• Build relationships with suppliers and internal stakeholders to resolve issues.
• Develop best-practice sales strategies and provide business support.
• Prepare weekly, monthly, and quarterly reports and ad-hoc analyses.
• Ensure compliance with policies and regulatory requirements.
• Act as a key contact for Product Care enquiries and maintain data integrity.

Skills

Communication skills

Meeting facilitation

Negotiation

Problem solving

Multi-tasking

Autonomy

MS Office

Tools

Microsoft Word

Outlook

Excel

Job description

Business Development Manager

• Job no: 576474
• Work type: Full Time
• Location: Homebush West
• Categories: Product

• Opportunities to make discounted purchases on a great range of products
• Based at Homebush West, free on-site parking or a 10-minute walk from Flemington station
• Experience working within a diverse, unique, and successful global organisation

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman is the place where you can shop with confidence.

About the role

Reporting to the Head of Vendor Management and based onsite at the Homebush West Corporate Office, you will manage business proposal activities for Harvey Norman’s Product Protection programs across Computers, Electrical, Furniture and Bedding.

• Lead supplier performance reviews, monitor service levels, and drive continuous improvement initiatives to enhance customer and business outcomes.
• Build strong relationships with suppliers and internal stakeholders to identify service issues, determine root causes, and implement effective solutions.
• Drive sales growth and profitability through the development of best-practice sales strategies, training, and business support initiatives.
• Prepare and deliver accurate weekly, monthly, and quarterly reporting, along with ad-hoc analysis to support informed decision-making.
• Promote a strong compliance culture by ensuring communications, training materials, and operational practices align with relevant policies and regulatory requirements.
• Act as a key point of contact for Product Care enquiries, providing timely support, resolving escalated issues, and fostering positive stakeholder relationships.
• Maintain master data integrity and provide operational support across business initiatives, projects, and governance activities.

About you

You will have experience in a customer-facing sales role with a solid understanding of retail processes and practices. Your strong relationship building skills will complement your expertise in product sales and advising on best practices.

• Proficiency in the use of Microsoft Word, Outlook, and Excel.
• Must hold a current valid AU driver’s licence.
• Excellent written and verbal communication skills.
• Ability to facilitate meetings, drive agendas and present in a professional manner.
• Exceptional interpersonal skills and adeptness at collaborating in team environments.
• Strong negotiation skills and influencing skills.
• Excellent problem solving and critical thinking skills.
• Ability to manage multiple concurrent tasks and deliver against overall objectives.
• Demonstrated autonomy within agreed parameters.

This opportunity will provide:

• Salary packaging and novated leasingoptions for eligible employees.
• Company paid parental leave for eligible employees.
• Access to Fitness Passport.
• Professional development and career progression.
• Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
• A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
• Opportunities to make discounted purchases on a great range of products and services.

Please note that only people with the right to work in Australia should apply for this position.