Network and Systems Engineer

JOSE Health IT; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

JOSE Health Informatics / JOSE Health IT seeks a Network and Systems Engineer to design, implement and support its healthcare IT infrastructure. The role focuses on reliable, secure networks, servers and applications used in clinical environments.

You will work across routers, switches, firewalls, VPNs and cloud services, ensuring uptime, security, backups and disaster recovery, while collaborating with vendors and internal stakeholders.

Qualifications

• Tertiary IT/CS/Network Engineering qualification or equivalent experience.
• Minimum 2 years of healthcare IT experience.
• Experience administering and supporting network and systems in healthcare.
• Knowledge of TCP/IP, DNS, DHCP, routing and switching.
• Ability to document networks and communicate with vendors and stakeholders.
• Experience with EMRs or clinical applications is preferred.
• Familiarity with cloud infrastructure and virtualization.

Responsibilities

• Design, configure, maintain and troubleshoot network infrastructure (routers, switches, firewalls, VPNs).
• Install, configure and maintain servers and operating systems.
• Monitor performance, availability, capacity and reliability.
• Diagnose and resolve network, server, hardware, software and systems integration issues.
• Implement and maintain network security controls, access management, patching and vulnerability management.
• Manage backup, recovery and disaster recovery processes.
• Support healthcare IT systems and clinical applications.
• Prepare technical documentation and network diagrams.
• Coordinate with vendors on maintenance and upgrades.

Skills

Analytical skills

Problem-solving

Documentation skills

Communication skills

Healthcare IT experience

Cloud/vm/Microsoft 365

Security/compliance awareness

Automation/DR testing

Education

Tertiary qualification in IT/CS/Network Engineering

Tools

Microsoft 365

VPNs

Servers/OS administration

Job description

JOSE HEALTH INFORMATICS / JOSE HEALTH IT is seeking a suitably qualified Network and Systems Engineer to manage, maintain and improve network and systems infrastructure supporting its healthcare IT operations. The successful applicant will be responsible for maintaining reliable and secure IT infrastructure, resolving technical issues and supporting systems used in healthcare environments. A minimum of two years of professional healthcare IT experience is essential for this position due to the technical and operational requirements of the role.

Key responsibilities

Design, configure, maintain and troubleshoot network infrastructure, including routers, switches, firewalls and virtual private networks (VPNs).

Install, configure, administer and maintain servers, operating systems and associated infrastructure.

Monitor network and systems performance, availability, capacity and reliability.

Diagnose and resolve network, server, hardware, software and systems integration issues.

Implement and maintain network security controls, access management, software patching and vulnerability management.

Manage and test backup, recovery and disaster recovery processes.

Support healthcare IT systems and associated applications (BP, MD or like).

Maintain appropriate security and access controls to protect sensitive health information.

Prepare and maintain technical documentation, network diagrams, system configurations and incident records.

Coordinate with vendors and service providers on technical issues, maintenance and upgrades.

About you

A relevant tertiary qualification in Information Technology, Computer Science, Network Engineering or a related discipline, or equivalent relevant skills and experience.

A minimum of two years of professional experience in healthcare IT.

Practical experience administering, maintaining and supporting network and systems infrastructure in a healthcare environment.

Knowledge of networking technologies and protocols, including TCP/IP, DNS, DHCP, routing and switching.

Experience with server administration, operating systems, systems monitoring and technical troubleshooting.

Understanding of network security, access management, patching, backup and recovery procedures.

Strong analytical, diagnostic and problem-solving skills.

Ability to prepare technical documentation and communicate effectively with colleagues, vendors and stakeholders.

Experience with electronic medical records, clinical applications or practice management systems.

Exposure to cloud infrastructure, virtualisation or Microsoft 365.

Understanding of healthcare information privacy, confidentiality and security requirements.

Experience with infrastructure upgrades, automation or disaster recovery testing.