Network Administrator

Re-Boot IT Solutions; Townsville City; On-site; AUD 70,000 - 110,000; Full time

Job summary

Re-Boot IT Solutions in Townsville, QLD, is seeking an experienced Network Administrator to join our technical team. You will install, monitor, and troubleshoot client networks, servers and IT infrastructure across multiple environments to ensure reliability and security.

You should have hands-on experience with Windows Server, Active Directory, DNS/DHCP, firewalls and network equipment, and be capable of documenting issues and solutions for clients.

Qualifications

• Relevant experience in network administration, IT infrastructure management or a similar technical position.
• Strong knowledge of computer networks, network hardware, operating systems and troubleshooting methodologies.
• Experience maintaining servers, workstations, printers and network-connected devices.
• Knowledge of network security, user access management, backup procedures and technical documentation.
• Strong analytical, diagnostic and problem-solving skills.
• Effective communication skills and the ability to work collaboratively with technical staff and business clients.

Responsibilities

• Install, configure and maintain computer hardware, software and network infrastructure across client environments.
• Monitor, maintain and optimise LAN, WAN and wireless network performance to ensure reliable connectivity and efficient operation.
• Configure, maintain and troubleshoot routers, switches, firewalls, network access points and related network equipment.
• Monitor network traffic, system availability, capacity and utilisation to identify and resolve performance issues.
• Install, configure and maintain servers, desktop computers, printers, storage systems and associated network resources.
• Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, user accounts, passwords and access permissions.
• Diagnose network, hardware and software faults, determine their causes and implement appropriate corrective measures.
• Document fault diagnosis, troubleshooting procedures, resolutions, system changes and network maintenance activities.
• Monitor and maintain system backups, coordinate backup activities and assist with data restoration and recovery procedures.
• Maintain network configurations, IT asset inventories, security records, technical documentation and operating procedures.
• Perform routine preventative maintenance, software updates, firmware upgrades and hardware replacements.
• Provide technical assistance to clients experiencing network connectivity, server, workstation and IT infrastructure problems.
• Coordinate with internet service providers, hardware suppliers and software vendors to resolve technical issues and maintain service continuity.
• Assist with network upgrades, equipment deployments, client onboarding and IT infrastructure improvement projects.
• Provide technical guidance to users on network access, computer systems, security procedures and appropriate use of IT resources.

Education

A relevant qualification in Information Technology, Computer Networking, Computer Science or a related discipline

Relevant networking or systems administration certifications

Job description

Re-Boot IT Solutions is a Managed IT Services Provider delivering IT infrastructure management, network administration, server support, cybersecurity and technical support services to business clients. We manage and maintain client IT environments to ensure network reliability, system security, operational efficiency and business continuity.

Due to the requirements of our business and client base, we are seeking an experienced Network Administrator to join our technical team.

About the Company

Re-Boot IT Solutions is a Managed IT Services Provider delivering IT infrastructure management, network administration, server support, cybersecurity and technical support services to business clients. We manage and maintain client IT environments to ensure network reliability, system security, operational efficiency and business continuity.

Due to the requirements of our business and client base, we are seeking an experienced Network Administrator to join our technical team.

About the Position

The Network Administrator will be responsible for installing, maintaining, monitoring and troubleshooting computer networks, hardware, software and associated IT infrastructure across multiple client environments. The role requires practical expertise in network administration, server and workstation maintenance, system security, fault diagnosis and technical documentation.

Key Duties and Responsibilities

• Install, configure and maintain computer hardware, software and network infrastructure across client environments.
• Monitor, maintain and optimise LAN, WAN and wireless network performance to ensure reliable connectivity and efficient operation.
• Configure, maintain and troubleshoot routers, switches, firewalls, network access points and related network equipment.
• Monitor network traffic, system availability, capacity and utilisation to identify and resolve performance issues.
• Install, configure and maintain servers, desktop computers, printers, storage systems and associated network resources.
• Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, user accounts, passwords and access permissions.
• Diagnose network, hardware and software faults, determine their causes and implement appropriate corrective measures.
• Document fault diagnosis, troubleshooting procedures, resolutions, system changes and network maintenance activities.
• Monitor and maintain system backups, coordinate backup activities and assist with data restoration and recovery procedures.
• Maintain network configurations, IT asset inventories, security records, technical documentation and operating procedures.
• Perform routine preventative maintenance, software updates, firmware upgrades and hardware replacements.
• Provide technical assistance to clients experiencing network connectivity, server, workstation and IT infrastructure problems.
• Coordinate with internet service providers, hardware suppliers and software vendors to resolve technical issues and maintain service continuity.
• Assist with network upgrades, equipment deployments, client onboarding and IT infrastructure improvement projects.
• Provide technical guidance to users on network access, computer systems, security procedures and appropriate use of IT resources.

Essential Requirements

• Relevant experience in network administration, IT infrastructure management or a similar technical position.
• Strong knowledge of computer networks, network hardware, operating systems and troubleshooting methodologies.
• Experience maintaining servers, workstations, printers and network-connected devices.
• Knowledge of network security, user access management, backup procedures and technical documentation.
• Strong analytical, diagnostic and problem-solving skills.
• Effective communication skills and the ability to work collaboratively with technical staff and business clients.

Desirable Qualifications and Experience

• A relevant qualification in Information Technology, Computer Networking, Computer Science or a related discipline.
• Experience with Windows Server, Microsoft technologies, firewall administration and network monitoring tools.
• Relevant networking or systems administration certifications.
• Previous experience working for a Managed IT Services Provider supporting multiple business clients.