Network and Infrastructure Specialist

LDK Healthcare; Canberra; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Free on-site parking

Flexible working arrangements

Salary packaging options

Staff coffee/tea

Job summary

LDK Seniors Living is seeking a Network and Infrastructure Specialist to maintain and enhance our village technology. You will support day-to-day operations, lead projects, and manage ICT assets across multiple sites for reliable, secure IT services.

The role requires hands-on experience with network and server environments, strong troubleshooting, and collaboration with internal teams and vendors. Healthcare industry familiarity is a plus.

Qualifications

• 5+ years hands-on network and infrastructure management.
• Experience with Cisco Meraki, firewall, VPNs, and cloud/on‑premise environments.
• Excellent troubleshooting, stakeholder management, and documentation skills; healthcare/hospitality exposure preferred.

Responsibilities

• Maintain, monitor, and optimise network infrastructure across LDK villages.
• Provide day-to-day support for servers, cloud and on‑premises environments.
• Troubleshoot and resolve infrastructure issues including VOIP, AV and IPTV.
• Support infrastructure projects and technology upgrades with stakeholders and vendors.
• Manage ICT assets, backups, DR processes and documentation.
• Ensure security and data protection compliance while promoting best practices.

Skills

ITIL Foundation

CCNA

CompTIA Network+

Microsoft Azure

Cisco Meraki

TCP/IP

DNS/DHCP

VLANs

Security best practices

Linux servers

Virtualization

VMware

Tools

Meraki

VMware

Linux

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400 residents over the age of 65. The village has over 6,000 square metres of communal space facilitating social connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities, amenities and activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the role

Join LDK as a Network and Infrastructure Specialist, where you'll play a key role in maintaining and enhancing the technology that supports our residents and teams. You'll be responsible for delivering reliable, secure, and high-performing network and IT infrastructure, providing day-to-day technical support, leading infrastructure projects, and managing ICT assets across our villages. This is a great opportunity for a proactive IT professional who enjoys both operational support and project-based work in a growing organisation.

Role responsibilities

• Maintain, monitor, and optimise network infrastructure, including LAN, WAN, WLAN, firewalls, VPNs, and connectivity across LDK villages.
• Provide day-to-day support for servers, cloud and on-premises environments, ensuring systems remain secure, reliable, and high-performing.
• Troubleshoot and resolve infrastructure-related issues, including network, VOIP, AV, IPTV, and other core technology services.
• Support infrastructure projects, capital works initiatives, and technology upgrades in collaboration with internal stakeholders and external vendors.
• Manage ICT assets, preventative maintenance programs, backups, disaster recovery processes, and infrastructure documentation.
• Ensure compliance with security and data protection requirements while supporting users and promoting technology best practices across the organisation.

Qualifications, Experience and Skills

• ITIL Foundation certification required, with CCNA (Switching & Routing/Wireless), CompTIA Network+, Microsoft Azure, or relevant IT qualifications highly regarded.
• Minimum 5 years' hands-on experience in network and infrastructure management, including network security, firewalls, VPNs, server administration, and cloud environments.
• Experience working with Cisco technologies including Meraki, as well as virtualised and hybrid infrastructure environments.
• Strong knowledge of networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, and security best practices.
• Experience managing cloud and on-premises infrastructure, virtual machines, Linux servers, disaster recovery, and business continuity planning.
• Excellent troubleshooting, stakeholder management, communication, and documentation skills, with healthcare or hospitality industry experience viewed favourably.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Flexible working arrangements
• Purchased leave options, giving you the flexibility to take extra time off when you need it.
• Salary packaging with novated leasing options
• Rewards and retail discounts program
• Free daily coffee/tea/standard beverage for all staff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Beautiful workplace environment at all our villages
• On-site cafes and restaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employee referral bonus and retention bonus

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.