Facilities Coordinator

LDK Healthcare; North Canberra; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary package

Free on-site parking

Purchased leave options

Salary packaging with novated leasing

Job summary

LDK Seniors Living is seeking a Facilities Coordinator at Greenway Views, Canberra to provide essential admin and operations support for the facilities team. You will coordinate contractor activities, ensure safety compliance, and maintain smooth communication across staff and residents.

Responsibilities include scheduling inspections, contractor visits, inductions, and WHS incident follow-ups, while liaising with residents and handling email prioritisation.

Qualifications

• Previous experience in administrative support or facilities coordination preferred.
• Knowledge of WHS compliance and contractor management processes desirable.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and commitment to compliance standards.
• Proficiency in Microsoft Office Suite and familiarity with systems like Dext, Xero.

Responsibilities

• Cross-checking the site inspections calendar to ensure they are performed in a timely manner.
• Organising contractor site visits.
• Expedite communication on services and liaise with residents when schedule is required.
• Following up on reports after service completion.
• Conduct contractor inductions and ensure adherence to site protocols.
• Verify contractor compliance with insurance and Safe Work Method Statements (SWMS).
• Capture and assign WHS responsibilities within the facilities team.
• Efficiently vet and manage incoming emails for prioritization and response.
• Liaise with residents regarding contractor appointments and service updates.
• Take minutes and maintain accurate notes for staff meetings.
• Conduct staff site inductions and maintain induction records.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Dext

Xero

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400 residents over the age of 65. The village has over 6,000 square metres of communal space facilitating social connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities, amenities and activities for both independent and non-independent residents. On‑site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the role

Reporting to the Facilities Manager, the Facilities Coordinator provides essential administrative and operational assistance, ensuring smooth coordination of contractor activities, compliance with safety standards, and efficient communication across staff and residents. This position plays a key role in maintaining compliance, managing schedules, and supporting the overall functionality of the facilities team.

Responsibilities include, but are not limited to:

• Cross-checking the site inspections calendar to ensure they are performed in a timely manner
• Organising contractor site visits
• Expedite communication on services and liaise with residents when schedule is required
• Following up on reports after service completion
• Conduct contractor inductions and ensure adherence to site protocols
• Verify contractor compliance with insurance and Safe Work Method Statements (SWMS).
• Capture and assign WHS responsibilities within the facilities team
• Efficiently vet and manage incoming emails for prioritization and response.
• Liaise with residents regarding contractor appointments and service updates.
• Take minutes and maintain accurate notes for staff meetings.
• Conduct staff site inductions and maintain induction records.

Qualifications, Experience and Skills

• Previous experience in administrative support or facilities coordination preferred.
• Knowledge of WHS compliance and contractor management processes desirable.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and commitment to compliance standards.
• Proficiency in Microsoft Office Suite and familiarity with systems like Dext, Xero.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Purchased leave options, giving you the flexibility to take extra time off when you need it
• Salary packaging with novated leasing options
• Rewards and retail discounts program
• Free daily coffee/tea/standard beverage for all staff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Beautiful workplace environment at all our villages
• On-site cafes and restaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employee referral bonus and retention bonus