Network and Infrastructure Specialist

LDK Healthcare; Canberra; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Free on-site parking

Flexible working arrangements

Purchased leave options

Novated leasing options

Rewards and retail discounts

Free daily coffee/tea

Job summary

LDK Seniors Living is seeking a Network and Infrastructure Specialist to maintain and enhance network and IT infrastructure across its villages in Canberra. The role includes day-to-day support for servers, cloud and on-prem environments, and leading infrastructure projects.

You will manage ICT assets, backups and disaster recovery, while ensuring high security and reliability across healthcare-focused operations. A proactive, stakeholder-focused IT professional will thrive here.

Qualifications

• ITIL Foundation certification required or highly regarded
• CCNA (Switching, Routing, Wireless) certification preferred
• CompTIA Network+ and cloud qualifications (Azure) valued
• Experience with Cisco Meraki and hybrid cloud/on-prem infrastructure preferred

Responsibilities

• Maintain, monitor and optimise network infrastructure across LDK villages.
• Provide day-to-day support for servers, cloud and on-prem environments.
• Troubleshoot infrastructure issues including network, VOIP, AV, IPTV and core technology services.
• Support infrastructure projects and capital works with internal stakeholders and vendors.
• Manage ICT assets, backups, DR processes and documentation.

Skills

ITIL Foundation

CCNA (Switching Routing Wireless)

CompTIA Network+

Microsoft Azure

Cisco Meraki

TCP/IP DNS DHCP VLANs

Virtual machines

Linux servers

Tools

VMware

Linux servers

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect ofeverything we do for our residents and ourteammembers. All LDK villages combine the best part of retirement living and agedcare to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400residents over the age of 65. The village has over 6,000 square metres of communal spacefacilitatingsocial connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities,amenitiesand activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the role

Join LDK as a Network and Infrastructure Specialist, where you'll play a key role in maintaining and enhancing the technology that supports our residents and teams. You'll be responsible for delivering reliable, secure, and high-performing network and IT infrastructure, providing day-to-day technical support, leading infrastructure projects, and managing ICT assets across our villages. This is a great opportunity for a proactive IT professional who enjoys both operational support and project-based work in a growing organisation.

Role r esponsibilities

• Maintain, monitor, and optimise network infrastructure, including LAN, WAN, WLAN, firewalls, VPNs, and connectivity across LDK villages.
• Provide day-to-day support for servers, cloud and on-premises environments, ensuring systems remain secure, reliable, and high-performing.
• Troubleshoot and resolve infrastructure-related issues, including network, VOIP, AV, IPTV, and other core technology services.
• Support infrastructure projects, capital works initiatives, and technology upgrades in collaboration with internal stakeholders and external vendors.
• Manage ICT assets, preventative maintenance programs, backups, disaster recovery processes, and infrastructure documentation.
• Ensure compliance with security and data protection requirements while supporting users and promoting technology best practices across the organisation.

Qualifications, Experience and Skills

• ITIL Foundation certification required, with CCNA (Switching & Routing/Wireless), CompTIA Network+, Microsoft Azure, or relevant IT qualifications highly regarded.
• Minimum 5 years' hands-on experience in network and infrastructure management, including network security, firewalls, VPNs, server administration, and cloud environments.
• Experience working with Cisco technologies including Meraki, as well as virtualised and hybrid infrastructure environments.
• Strong knowledge of networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, and security best practices.
• Experience managing cloud and on-premises infrastructure, virtual machines, Linux servers, disaster recovery, and business continuity planning.
• Excellent troubleshooting, stakeholder management, communication, and documentation skills, with healthcare or hospitality industry experience viewed favourably.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Flexible working arrangements
• Purchased leave options, giving you the flexibility to take extra time off when you need it.
• Salary packaging with novated leasing options
• Rewards and retail discountsprogram
• Free daily coffee/tea/standard beverage for allstaff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinnedby Love, Decency and Kindness (LDK)
• Beautiful workplaceenvironmentat all our villages
• On-site cafes andrestaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employeereferral bonus and retention bonus

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.

Our Vision

LDK Seniors’ Living's vision is that all seniors in Australia willbe treated with Love, Decency and Kindness on their ageingjourney. We live, breathe and play by our 3 core values of Love,Decency and Kindness every day. We are proud that every aspect ofour business revolves around these values and our vision to createa senior living option truly worth of Australian seniors, with a‘one move’ promise.

Our employees are valued members of the LDK Family, whether theyare a Registered Nurse or Personal Carer, a Cleaner,Administrator, or a Cook for our residents in our kitchen. Ourongoing commitment is to support and foster their growth anddevelopment, so together we deliver the best possible outcomes forour residents.

Please, only consider employment with LDK Seniors Living if you feelas strongly about our vision and our values as we do.