Facilities Manager

LDK Seniors' Living; North Sydney Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free on-site parking

Continuous professional development

On-site cafes and restaurants

Job summary

LDK Seniors Living is seeking a hands-on maintenance leader for The Landings in North Turramurra, NSW. You will manage maintenance, gardens and cleaning teams, coordinate contractors and ensure preventative maintenance, compliance and safe operations with minimal disruption to residents.

You will regularly be on-site, inspect work, resolve issues, develop asset management plans, and drive improvements across property, services and amenities, upholding the highest standards and the LD K values.

Qualifications

• Experience leading maintenance, facilities, property services or similar operational teams in a hands-on environment.
• Demonstrated ability to balance strategic planning with day-to-day delivery.
• Strong knowledge of maintenance programs, contractor management and compliance.

Responsibilities

• Lead, support and develop maintenance, gardens and cleaning teams to deliver a high standard of service, presentation and responsiveness.
• Maintain a strong on-site presence, regularly inspecting work and identifying issues to uphold standards.
• Resolve practical maintenance or service delivery issues with team collaboration.
• Develop and implement asset management, lifecycle and preventative maintenance plans.
• Coordinate daily priorities, workforce planning, contractor activity and resources.
• Identify business improvement opportunities across property, maintenance, gardens and cleaning.
• Develop and maintain SOPs to support capital works, preventative maintenance and compliance checks.
• Partner with teams across LDK to deliver system, process or service improvements from planning to completion.
• Ensure compliance checks are planned and completed for equipment, facilities and assets.

Skills

Leadership

Stakeholder management

Communication

Report writing

Facility management

Problem solving

First Aid & CPR

Education

Tertiary qualifications in building, project management or facilities management

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About The Landings

LDK Seniors Living’s luxury village, The Landings, is sprawled over 11.87-hectares in North Turramurra, on Sydney’s upper north shore. The village neighbours the Ku-ring-gai Chase National Park, is near Lady Davidson Private Hospital, and is a short drive to the North Turramurra golf course, bowling club, cafes and shops. The Landings comprises 220 architecturally designed one, two and three -bedroom villas and apartments. LDK creates a true sense of belonging, community, and vibrancy for residents through a variety of group activities and hospitality events. On-site facilities include an arts and craft room, gymnasium and heated indoor pool. The clubhouse amenities include The Hangar Cafe & Bar, a fireplace lounge area, a pool room, a dedicated theatre space, and a 200-seat function space.

About the Role

This is a visible, hands-on leadership role responsible for setting and maintaining high property, maintenance and asset management standards across The Landings. The role leads the maintenance, gardens and cleaning teams, coordinates contractors and suppliers, and ensures preventative maintenance, compliance and improvement works are delivered safely, efficiently and with minimal disruption to residents. The successful person will be regularly out in the village, working alongside teams, inspecting work, solving issues, engaging with stakeholders and stepping in practically when required.

Role Responsibilities:

• Lead, support and develop the maintenance, gardens and cleaning teams to deliver a high standard of service, presentation and responsiveness across the village
• Maintain a strong on-site presence, regularly walking the village, inspecting work, identifying issues and ensuring standards are consistently upheld
• Work alongside team members when required to resolve practical maintenance, property or service delivery issues in a timely manner
• Develop and implement asset management, lifecycle and preventative maintenance plans that support safe, compliant and well-presented village operations
• Coordinate daily priorities, workforce planning, contractor activity and resources to ensure maintenance and improvement works are delivered effectively
• Identify business improvement opportunities across property, maintenance, gardens and cleaning, including priorities, timing, budget and resources required
• Develop and maintain standard operating procedures to support capital works, preventative maintenance, compliance checks and service delivery standards
• Partner with teams across LDK to deliver system, process, service or property improvement initiatives from planning through to completion
• Ensure compliance checks are planned and completed for required equipment, facilities and property assets, including fire equipment, building requirements, warranties and equipment calibration

Qualifications and Experience

• Experience leading maintenance, facilities, property services or similar operational teams in a hands-on environment
• Tertiary qualifications in building, project management, facilities management or a related discipline are desirable
• Demonstrated ability to balance strategic planning with practical, day-to-day operational delivery
• Strong knowledge of building maintenance, preventative maintenance programs, contractor management and compliance requirements
• Proven experience managing service delivery across large facilities, village, retirement living, hotels, resorts & hospitality or multi-service environments
• Confident leadership style with the ability to coach teams, set clear standards and build a positive service culture
• Strong communication, stakeholder management and report writing skills
• Sound judgement, integrity, discretion and tact when dealing with residents, team members and confidential information
• Experience delivering change, process improvement or operational improvement initiatives
• First Aid and CPR certificate, or willingness to obtain

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Purchased leave options, giving you the flexibility to take extra time off when you need it.
• Salary packaging with novated leasing options
• Rewards and retail discounts program
• Free daily coffee/tea/standard beverage for all staff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Beautiful workplace environment at all our villages
• On-site cafes and restaurants available to staff
• Celebration of cultural events amongst staff and residents

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.