Network Analyst

Peoplebank; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Peoplebank is recruiting on behalf of an iconic Australian organization for a Network Engineer role based in Sydney. You will monitor, support and maintain enterprise LAN/WAN IP infrastructure across data centres, campuses, and regional sites, ensuring performance and availability.

You will manage incidents via ServiceNow, perform hands-on implementations on-site in Sydney, and provide Tier 2/3 support after project handover, collaborating with internal teams and vendors.

Qualifications

• Experience in enterprise LAN/WAN IP infrastructure support
• Experience with firewall technologies (Cisco ASA, Palo Alto)
• Experience with network monitoring and management tools

Responsibilities

• Perform network service activities during planned maintenance windows, including after-hours support where required.
• Manage incidents, tasks, and change activities through the ServiceNow ticketing platform.
• Diagnose, troubleshoot, and resolve complex network issues, escalating to senior engineers when necessary.
• Liaise with internal technical teams, telecommunications providers, and third-party vendors to support operational outcomes.
• Undertake hands‑on network implementation, installation, and support activities on‑site in Sydney.
• Provide Tier 2 and Tier 3 network support following project implementation and operational handover.

Skills

Cisco ASA

Palo Alto

IP multicast

Multicast technologies

Network monitoring tools

Ansible automation

Wireless LAN management

Cisco ACI

Media Fabric

Tools

Ansible

Job description

About the Company

Our client an iconic Australian organisation providing products and services to millions of customers. They are pioneering, progressive and are leaders in their field.

About the Role

Responsible for monitoring, supporting, and maintaining enterprise LAN and WAN IP infrastructure across data centres, metropolitan campus environments, and regional branch/SOHO locations. The role involves ensuring network performance, reliability, and availability while providing operational support, troubleshooting, and maintenance across complex enterprise network environments.

Responsibilities

• Perform network service activities during planned maintenance windows, including after-hours support where required.
• Manage incidents, tasks, and change activities through the ServiceNow ticketing platform.
• Diagnose, troubleshoot, and resolve complex network issues, escalating to senior engineers when necessary.
• Liaise with internal technical teams, telecommunications providers, and third-party vendors to support operational outcomes.
• Undertake hands‑on network implementation, installation, and support activities on‑site in Sydney.
• Provide Tier 2 and Tier 3 network support following project implementation and operational handover.

Skills and Experience

• Experience supporting and configuring firewall technologies such as Cisco ASA and/or Palo Alto.
• Exposure to multicast technologies and converged network services highly advantageous.
• Knowledge of network monitoring and management tools within enterprise environments.
• Experience with automation technologies such as Ansible desirable.
• Familiarity with wireless LAN infrastructure management and support.
• Understanding of Cisco ACI, Media Fabric, and IP multicast technologies advantageous.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs.

We welcome applications from people of all backgrounds, identities, and experiences.

If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.