NDIS Team Lead: Support & Care Excellence

Incluso Services Pty

Melbourne

Hybrid

AUD 85,000 - 105,000

Full time

9 days ago

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Benefits offered by this job

Employee Assistance Program

Training and development opportunities

Team bonding events

Job summary

Incluso Services Pty is seeking a Team Leader to drive safe, person-centred support within Australia’s Disability services sector. Based at our Coburg head office, you will mentor staff, implement participant care plans, and ensure compliance with NDIS standards while promoting an inclusive, collaborative team culture.

You will lead onboarding, staff matching, and rostering, with on‑call duties once a month, contributing to high-quality service delivery and positive outcomes for participants and

Qualifications

NDIS compliance knowledge and documentation
Experience leading or coordinating support teams in disability services
Understanding SCHADS Award and its practical application
Excellent interpersonal and written communication
Ability to manage competing priorities in a fast-paced environment

Responsibilities

Mentor, coach, and guide support workers to deliver safe, person-centred, high-quality support aligned with participant plans.
Oversee onboarding/induction of new staff and ensure alignment with organisational values.
Develop and implement staff matching strategies to pair workers with participants.
Foster positive team culture with accountability and collaboration.
Provide supervision and performance support to ensure consistent service delivery.
Coordinate with the Operations Manager on workforce planning, service delivery, and budgeting.
Participate in on‑call roster once per month.
Assist with rostering and ensuring compliance with participant needs.

Skills

NDIS knowledge

Team leadership

Coaching / mentoring

Communication

Prioritisation

Education

Certificate III in Individual Support/Disability/HR or studying

Job description

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Provide meaningful support to our clients – varied rewarding role
Support clients to gain skills in hospitality and guest services based in south east suburbs
Competitive salary plus supe plus NFP salary Packaging

The position

Join VMCH’s Where Is My Coffee Job Skills Program and support participants with disability to develop real workplace skills. You will move between various placements, primarily in aged care and retirement living settings, coaching participants through hospitality, resident service and other practical tasks. Some placements include café work; participant learning is at the centre of every shift.

Casual position - working at various locations - Kew, Ashwood, Mulgrave and Nunawading - must be able to work at all locations

VMCH. Flourishing communities, vibrant careers.

Highly focused on person-centred care, the support you provide will assist with ensuring a safe and positive environment for our clients. You will support clients with hospitality skills in our Cafes and Aged Care facilities.

You will

Coach participants to build confidence, independence, communication and workplace routines through practical, individualised support.
Support welcoming service for residents, visitors and customers at Kew, Clayton, Ashwood and Nunawading.
Work with site teams and café coordinators, record attendance and progress, and follow VMCH safety and quality procedures.

What’s required

Disability support or relevant coaching experience, with patience and respect for different learning needs.
Hospitality, customer or resident service experience and a practical approach to teaching on the job.
Clear communication, reliable record keeping and ability to travel between the four sites.
Certificate IV Disability desirable
Excellent interpersonal skills and the ability to converse and relate to people with understanding, patience and sensitivity
Strong commitment to service and care
Team focused and supportive of colleagues
Current Victorian Driver’s Licence (desired).

What’s possible

Rewarding work, within a supportive environment
Professional development and career progression opportunities
Competitive salary + salary packaging (with potential for increased take-home pay)
Flexible, family friendly work culture
Wellbeing initiatives and paid parental leave
Employee assistance program (EAP) for you and close family members
Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
Discounts on private health insurance, school holiday programs, car hire and much more!
Open a high-interest savings account via our banking partner
Join a place where diversity and inclusion lives, breathes and thrives.

More about us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

Enrolled Nurse / Disability Support Worker – Complex & Holistic Care – Remote

Care Connector (Holistic Nursing Solutions) is a clinician-led provider delivering holistic, person-centred care across the community.

Complex and catastrophic injuries
Wound care and clinical nursing support
Continence assessments and management
NDIS support and plan coordination

We are a small, values-driven team focused on quality over volume , supporting both our participants and our staff with strong clinical leadership.

About Us

Care Connector (Holistic Nursing Solutions) is a clinician-led provider delivering holistic, person-centred care across the community.

We specialise in:

Complex and catastrophic injuries
Wound care and clinical nursing support
Continence assessments and management
NDIS support and plan coordination

We are a small, values-driven team focused on quality over volume , supporting both our participants and our staff with strong clinical leadership.

About the Role

We are building a team of Enrolled Nurses and experienced Disability Support Workers for current and upcoming community-based opportunities across Brisbane.

This is not high-volume agency work—you will:

Work with complex and meaningful cases
Be supported by experienced clinicians
Deliver care in participants’ homes and community settings

Key Responsibilities

Deliver safe, person-centred care to participants with complex needs
Support high-intensity clinical care (with training and supervision), including: Wound care Continence support and catheter care Medication assistance
Assist with personal care, daily living and community access
Follow care plans and positive behaviour support strategies
Monitor and report changes in participant condition
Complete documentation (progress notes, incident reports)
Build strong, respectful relationships with participants and stakeholders

What We Offer

Above-award pay + penalties + super
Flexible work to suit your availability
Exposure to complex clinical cases (not just basic care)
Ongoing training, mentoring and clinical support
Opportunities to grow into more specialised roles (e.g. continence, wound care)
A small, supportive team where your work is valued

What We’re Looking For

For Enrolled Nurses:

Current AHPRA registration
Experience or interest in community or complex care

For Support Workers:

Certificate III/IV in Individual Support (or equivalent experience)
Experience supporting participants with complex needs (desirable)

For All Applicants:

Experience or interest in complex care, disability, or community nursing
Strong communication and a calm, professional approach
Current First Aid & CPR
NDIS Worker Screening Check + Blue Card
Driver’s licence and reliable vehicle
Availability for flexible shifts (including weekends if required)

Why Join Care Connector?

Work in a holistic model of care , not task-based support
Be part of a clinically led team with real guidance
Build meaningful relationships with participants
Develop your skills in specialist areas like wound care and continence

Apply Now

We are actively building our team for upcoming work.

Even if there isn’t an immediate placement, successful applicants will be added to our priority talent pool for future opportunities.

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

Respond to reservation inquiries
Research available options
Gather customer preferences and information
Assist with coordinating reservations
Review reservation details for accuracy
Provide confirmations and relevant information
Assist with modifications and updates
Communicate with providers when necessary
Maintain organized reservation records
Follow up regarding outstanding details
Provide professional customer assistance

Qualifications

Strong customer-service skills
Excellent attention to detail
Good written and verbal communication
Strong organization
Basic computer proficiency
Comfortable researching online
Ability to learn reservation systems
Dependable and self-motivated
Strong time-management skills
Previous reservation experience is helpful but not required

Why Choose Us?

Remote Environment: Provide reservation support remotely
Flexible Scheduling: Organize your availability around customer needs
Training Available: Learn reservation processes and systems
Ongoing Support: Access educational resources and continued guidance
Professional Development: Build customer service, research, organization, and communication skills
Varied Responsibilities: Work with different customer requests and reservation needs

How to Apply

If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.

As a Recovery Officer in our Property Recoveries team, you will play a crucial role in managing pre-litigated recovery claims for damages to our customers’ property. This entry-level position is ideal for individuals looking to start their career in the financial services industry, specifically within claims management. You will investigate incidents and pursue resolutions that balance commercial interests with customer satisfaction and legal considerations.

Responsibilities:

Manage a portfolio of property recovery claims from initiation to resolution.
Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
Conduct outbound calls to third parties and insurers to pursue recoveries.
Review technical reports (e.g., building, plumbing, electrical) to assess liability.
Confirm quantum by matching quotes to invoices and verifying documentation of damage.
Use internal and external tools to locate contact and insurance details.
Negotiate and resolve disputes regarding liability and quantum.

Qualifications:

Bachelor’s degree or equivalent experience preferred but not mandatory.
Entry-level experience in customer service or claims management is desirable but not required; training will be provided.
Strong communication skills, both verbal and written, with an ability to articulate complex information clearly.
Basic understanding of property insurance principles is advantageous but not essential; willingness to learn is key.
Proficient in using Microsoft Office Suite (Word, Excel) for documentation purposes.

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are seeking a Remote Support Engineer to join our Remote Support Services (RSS) team based in Hawthorn, Melbourne .

In this role, you will provide technical support for Rockwell Automation's hardware and software portfolio, helping customers resolve complex automation challenges across controllers, visualization, industrial networks, condition monitoring, and related technologies. This is an excellent opportunity to develop expertise in industrial automation while supporting customers across a diverse range of industries and applications.

You will report to the Team Lead, Remote Support Services, and work in a hybrid environment.

Your Responsibilities:

Provide technical support to customers through phone, chat, and electronic support channels.

Troubleshoot and resolve issues involving Rockwell Automation's hardware and software products, including controllers, HMI, industrial networks, and related technologies.

Analyze, reproduce, and investigate complex technical issues using available tools, test environments, and engineering resources.

Document troubleshooting activities, findings, and resolutions in service tickets while maintaining a high standard of customer communication.

Collaborate with Engineering, Product Management, Quality, and other teams to investigate and resolve product issues.

Contribute to the Knowledge-Centered Service (KCS) process through the creation and maintenance of technical articles, knowledge assets, and best practices.

Develop technical expertise in assigned product areas and share knowledge through mentoring, training, and team collaboration.

Support continuous improvement initiatives that enhance customer experience, operational efficiency, and support quality.

The Essentials - You Will Have:

Bachelor's degree in Electronics, Mechatronics, Electrical Engineering, Computer Science or related field

Minimum 2 years of experience working with industrial automation products or systems.

Strong analytical and troubleshooting skills with the ability to resolve complex technical problems.

Effective verbal and written communication skills with a customer-focused approach.

Ability to work collaboratively in a fast-paced technical environment.

The Preferred - You Might Also Have:

Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.

CCNA or equivalent industrial networking certification.

What We Offer:

Comprehensive mindfulness programmes with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees.

Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our On Track program

On-demand digital course library for professional development

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid #LI-CT1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

We have a collaborative, results-driven and high-performance team culture, balanced with a trusting amount of individual autonomy and flexibility.

Reporting into the Chief Revenue Officer, the Business Development Manager will be responsible for developing strategic partnerships and client acquisition efforts, driving iNGENu CRO’s business growth and expansion, while fostering relationships with key stakeholders and identifying new opportunities in the CRO space.

Responsibilities:

Together with the Chief Revenue Officer, develop and execute a comprehensive business development strategy to achieve revenue growth targets for the iNGENu CRO.
Identifying new business opportunities, partnerships, and collaborations with pharmaceutical and biotech companies to expand the iNGENu’s client portfolio.
Work closely with Revenue Operations Manager to drive business development activities.
Identify and attend relevant conferences and events across the Oceania, APAC and North American region to build client leads.
Building and maintaining strong relationships with key decision-makers and influencers within client organizations to promote the company’s services and capabilities.
Leading and participating in client meetings, presentations, and negotiations to close new business deals.
Collaborating with iNGENu’s internal teams, including operations, finance, and marketing, to ensure that proposals and contracts are aligned with the company’s capabilities and meet the client’s needs.
Developing and managing budgets, forecasts, and sales targets to measure progress and ensure that the business development strategy is successful.
Keeping up-to-date with industry trends, regulatory changes, and competitive landscape to inform the business development strategy.
Leading and managing a team of business development professionals to support the growth of the company.
Ensuring that all business development activities are conducted ethically and in accordance with company policies and industry standards.

Skills & Experience:

Bachelor’s degree in a life sciences, business, or related field; an advanced degree (Masters or MBA) is a plus.
Proven track record of at least 4 years in business development or sales role in a CRO organisation.
In-depth knowledge of the clinical research process, including regulatory guidelines and best practices.
Strong network of contacts within the pharmaceutical and biotech sectors, with a demonstrable ability to convert leads into successful business partnerships.
Exceptional communication, negotiation, and presentation skills, both written and verbal.
Ability to work independently and as part of a team, with a self-driven and results-oriented mindset.
Proactive, creative problem solver with a keen eye for identifying opportunities and overcoming challenges.
Experience in using CRM software and other sales tools to manage the sales process effectively.
Willingness to travel for client meetings and industry events as needed.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

You will join the Remote Support team which handles broad range of customer inquiries in scope of Rockwell Automation and Allen Bradley software related questions for customers based in Japan providing support in Japanese language.

This is great opportunity to gain a highly complex knowledge and experience in Industrial Automation area and become specialist in one of many fields like PLC, SCADA, HMI, Power Control – Drives, Motion, Industrial Networks and many more.

Your Responsibilities:

Provide customer support in Japanese language by troubleshooting customer issues via the phone, chat and SAQ (email response). Simulation and analysis of clients' issues using available resources. Research, verification, and resolution of reported issues.

Have proficient level skills in Japanese language. Having upper to intermediate level skills in English language will be an added advantage

Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner. Documenting technical solutions and best practices

Serve as company liaison to the customer for multiple product families and various types of customer inquiries.

Develop professional expertise. Applies company policies and procedures to resolve variety of issues.

Participate in the establishment, measurement, and achievement of customer satisfaction metrics

Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.

Develop area(s) of expertise within core area of Rockwell softwares and deliver internal training/knowledge sharing to respective core area.

Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.

Frequently interacts with peers and customers to gain cooperation of others or conduct presentations of technical information/project activities. Builds productive internal/external working relationships.

Continuous improvement in products and technologies required to provide high level support for customers.

The Essentials - You Will Have:

Bachelor of Science in Electronics, Electrical Engineering or Computer Science or related field

At least 2 years' experience working with industrial automation products / systems

Proficient in Japanese language is a must

Expertise in Rockwell software such as FactoryTalk OperationSuite of products i.e FactoryTalk View Site Edition, ThinManager, FactoryTalk Historian Site Edition, FactoryTalk VantagePoint, FactoryTalk AssetCentre, FactoryTalk Metrics, FactoryTalk Transaction Manager, FactoryTalk EnergyMetrix, FactoryTalk Batch, PlantPAX etc. will be an added advantage

The Preferred - You Might Also Have:

Experience with industrial automation systems, including PLCs, HMIs, and industrial networks.

CCNA or equivalent industrial networking certification.

What We Offer:

Comprehensive mindfulness programmes with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees.

Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our On Track program

On-demand digital course library for professional development

#LI-Hybrid #LI-CT1

About the latest Ndis support worker team lead Jobsin Coburg !

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Job title

Location

Melbourne Yes Medical Group

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Job Description

Join Our Team as a Business Development Manager (BDM) – Melbourne

Are you passionate about driving business growth in a vibrant, fast-paced company? Yes Medical Group – a leader in medical consumables, devices and equipment in Australia & New Zealand – is looking for a motivated Business Development Manager to join us in Melbourne and make a real impact.

At Yes Group, you’ll be part of a company that values Innovation, Care, Trust, and Taking Action. We’re fast-growing and proud to combine medical supplies with cutting-edge technology to deliver exceptional service.

Your Role

As our Business Development Manager, your role is pivotal in our growth journey. Key responsibilities include:

Prospecting and Lead Management: Identify and research prospects, thoroughly understanding their needs and pain points. Use our CRM to manage leads professionally, moving prospects through the sales pipeline with clarity and purpose.
Engaging Clients: Conduct drop-ins, phone calls, and follow-ups to generate fresh business. Collaborate with internal teams to prepare tailored presentations and compelling proposals that highlight our value.
Client Onboarding: Take full ownership of onboarding new clients by coordinating internal teams to ensure smooth delivery, timely communication, and a great customer experience from day one.
Account Management: Build and maintain strong ongoing relationships with existing clients, regularly checking in to ensure satisfaction and identify opportunities for upselling or added value.
Reporting and Analysis: Provide weekly reports on sales progress, pipeline status, and client updates to the National Sales Manager. Analyse data to track performance and identify areas for improvement.
Collaboration: Work closely with marketing, supply chain, and sales support teams. Participate in cross-department meetings focused on strategy, planning, and customer experience to amplify overall business performance.
Budget Management: Manage and work within your allocated expense budget responsibly to maximize your contribution to company performance.

Who thrives here?

You’ll excel if you embody our core attributes:

Humble: You share credit, celebrate team success, and prioritize collective goals over ego.

Hungry: Self-motivated and driven, you proactively seek new challenges and continuous learning.

People Smart: You have excellent interpersonal skills, intuitive judgement, and know how to navigate group dynamics effectively.

Why you will love working here?

Be part of an exciting company combining medical innovation and technology.
Your ideas matter.
Play a key part in our future, drive new business, help onboard new clients, and strengthen relationships with existing partners.
Work closely with awesome colleagues across sales, marketing, and supply chain.
Engage in a culture of shared success, learning, and fun.

If you’re ready to be a key player in a company that truly cares and wants to succeed together, apply now to join Yes Group as our Business Development Manager in Melbourne!

National Business Development Manager – Remote

3001 Melbourne Pinches Group / Keith Engineering

Posted 2 days ago

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Job Description

Love the chase? At Keith Engineering we design, manufacture, install and commission equipment that keeps one of the most highly regulated, high-stakes sectors in food and agriculture running.

Now we’re after a hunter, someone hungry, full of drive and happiest on the road, who wants to own a national sales cycle end to end, from first conversation to signed deal. Your calendar, your pipeline, your patch, across every state and territory. This role can be located anywhere in Australia.

The Role

You will run sales nationally from start to finish. That means getting out to client sites, getting to know each plant’s capacity and capital expenditure plans, and spotting the opportunities for new equipment, upgrades and spare parts before anyone else does. You’ll represent Keith at industry events (including the Australian Renderers Association), build your own pipeline and take deals from lead to close, with our project managers, engineers and leadership team right alongside you to make sure we deliver on everything you sell.

What You’ll Own

The full national sales cycle: prospecting, pitching, negotiating and closing
A pipeline you build and drive yourself, from first enquiry through to signed proposal
A national client base, with real on-site relationships in every state and territory
The Keith Engineering presence at industry events and association activities
Pricing, scope and delivery conversations alongside our project managers, engineers and leadership team
Forecasting, CRM and reporting that keep leadership in the loop

What You’ll Bring

Hunger. You go looking for opportunities rather than waiting for them to land
A track record of winning business in a sales, business development or account management role. We care more about drive and results than years on the CV
A real appetite for national travel.
The confidence to talk with everyone from tradespeople to executives
The self-direction to run a largely autonomous role without someone looking over your shoulder
Curiosity about how things work.
Exposure to capital equipment sales or technical account management is a strong plus

What’s On Offer

Real autonomy, you set the plan, you lead your territory
The role can be based anywhere with periodic visits to our Sydney and Melbourne offices to stay connected
The backing of a group with engineering credentials going back to 1947 and a genuine industry leader in rendering equipment

Ready to Hit the Road?

If you’re hungry, love the hunt and want a national territory to call your own, we want to hear from you.

Apply now with your resume and a cover letter addressing your career wins and highlights.

Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit/visa. All appointments are subject to a 6-month probation period and may be subject to pre-employment checks including a National Police Check and reference checks.

3001 Melbourne Bluestone Administrative Services

Posted 2 days ago

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Job Description

About us

Over the past 25 years, Bluestone has become a trusted leader in Australian lending, known for delivering flexible, innovative, and straightforward solutions that break the mould of traditional lending. At the heart of everything we do is a commitment to support more Australians achieve their dream of homeownership, because we believe everyone deserves the chance to build their future.

We offer our award-winning lending solutions directly to brokers, allowing them to help their clients; from the self-employed, to those with imperfect credit or seeking niche lending needs. It’s this spirit of constant innovation and relentless customer focus that earnt us the title of 2025 Non-Bank Lender of the Year.

Are you ready to join one of Australia’s fastest growing lenders?

About the role

It’s an exciting time to join one of the leading non-bank lenders in Australia as we embark on ambitious growth plans across the country. As our VIC State Sales Manager, you will lead the development and execution of our sales strategy while guiding and motivating a team of Business Development Managers. You will play a key role in coaching and mentoring your team, providing ongoing support and direction to foster strong engagement, high performance, and a positive, growth-focused culture.

In this role, you will build and maintain strategic relationships with aggregators and brokers, ensuring strong market connectivity and partnership success. You will be accountable for delivering against revenue targets, with your leadership and strategic insight driving market expansion and sustained sales growth.

Responsibilities

Sales Strategy & Growth

Deliver individual and team sales targets and growth KPIs, contributing directly to company revenue.
Develop and execute state-based sales strategies in partnership with the Chief Commercial Officer.
Grow and deepen the broker network by increasing active broker engagement and market penetration.
Identify and secure new business opportunities through strategic partnerships, market analysis, and competitive insights.
Review customer and broker portfolios to identify growth opportunities and implement targeted strategies.
Contribute to the development and execution of annual sales plans, including budgeting and performance tracking.

Leadership & Team Development

Lead, coach, and inspire a team of Business Development Managers to achieve strong sales results and consistent performance.
Foster a high-performing, growth-focused culture through mentoring, engagement, and ongoing development.
Manage the full employee lifecycle including recruitment, performance management, and capability uplift.
Provide technical product expertise and scenario guidance to strengthen team capability and improve conversion outcomes.

Stakeholder Management, Innovation & Governance

Build and maintain strong relationships with brokers, aggregators, and key industry stakeholders to enhance brand presence.
Collaborate with Product and Marketing teams to drive innovation, develop new solutions, and deliver impactful campaigns.
Leverage market intelligence and industry trends to inform strategy, product development, and business growth.
Ensure accurate CRM management to support pipeline visibility and quality client data.
Uphold compliance with company policies, ethical standards, and risk frameworks, including credit and risk management principles.
Monitor sales performance, expenses, and reporting to ensure alignment with business objectives and risk appetite.

About You

You are a results-driven, self-reliant sales leader with a proven ability to perform in fast-paced environments. Combining strong mortgage expertise with sharp commercial acumen, you understand what drives conversion and settlements. You’re passionate about building high-performing teams, using your coaching and mentoring skills to inspire growth and elevate capability. With a strong business development mindset, exceptional communication and negotiation skills, and a confident, tech-savvy approach, you build lasting relationships, thrive under pressure, and consistently deliver high-impact results in a changing market.

Your experience

Relevant tertiary qualification in commerce, economics, law, marketing, or a related field.
Minimum of 8 years of experience in financial services with deep knowledge of the mortgage market.
Previous state or regional sales management experience.
Proven experience in the preparation and implementation of budget forecast sales and budget plans.
Demonstrated sales ability including outstanding negotiation skills, persuasive ability, excellent communication skills, and the ability to interact at a strategic level.

What makes us a great place to work?

Our most important asset is our people. We’re committed to investing in our employees and offer a range of holistic perks and benefits to support individual needs. Our supportive and inclusive culture enables our people to grow and learn, to achieve their personal and professional goals, through collaboration and innovation.

Some of our benefits include:

• Flexible working arrangements with the ability to grow your balance

• Volunteer Leave

Bluestone is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use.