Internal Sales & Customer Service Coordinator

Kg Talent

Melbourne

On-site

AUD 39,000 - 55,000

Full time

7 days ago

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Job summary

A1 Roadlines, part of Varley Group, is seeking a proactive Internal Sales & Customer Service Coordinator in Knoxfield. You’ll be the primary contact for customers, handling enquiries, quotations, orders and coordinating through to delivery.

Collaborate with Sales, Production and Operations to ensure a seamless, professional customer experience. Bring internal sales experience, strong communication, organisation and a willingness to learn technical products in manufacturing and engineering

Qualifications

Previous experience in Internal Sales, Customer Service, Sales Support or Account Coordination.
Strong relationship-building and communication skills.
Excellent organisational skills and attention to detail.
The ability to manage multiple priorities and competing deadlines.
Confidence using Microsoft Office and business systems.
Experience with quotations, order processing and customer communication.
A proactive and solutions-focused approach.
Experience within manufacturing, engineering, industrial, transport, automotive or trade-related industries (highly regarded).
A willingness to learn technical products and industry knowledge.

Responsibilities

Responding to customer enquiries via phone, email and online channels.
Preparing quotations and following up opportunities.
Processing customer orders and maintaining accurate records.
Coordinating customer requirements with Production and internal teams.
Monitoring order progress and communicating updates to customers.
Raising and maintaining job sheets and associated documentation.
Managing customer backorders and stock availability enquiries.
Supporting parts sales, aftermarket enquiries and service-related requests.
Assisting with annual inspection and service administration activities.
Building and maintaining strong customer relationships.
Working collaboratively with operational teams to ensure exceptional customer outcomes.
Supporting continuous improvement initiatives and process efficiencies.

Skills

Internal Sales

Relationship Building

Organisation

Prioritisation

Quotations/Orders

Solutions-focused

Manufacturing/Engineering

Technical products

Tools

Microsoft Office

Business systems

Job description

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Internal Sales and Customer Service Officer

Knoxfield Varley Group

Posted 2 days ago

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Job Description

Join A1 Roadlines, proudly backed by Varley Group

A1 Roadlines is a proud member of Varley Group, one of Australia’s largest and most respected privately owned engineering and manufacturing organisations.

For decades, A1 Roadlines has been a trusted provider of road safety and traffic management solutions, supporting customers across Australia with high-quality products, industry expertise and exceptional service. Supported by the strength, stability and resources of Varley Group, A1 Roadlines combines the agility of a close-knit team with the opportunities of a much larger organisation.

At A1 Roadlines, our people are at the heart of everything we do. We value initiative, teamwork and customer service excellence, and we’re committed to providing an environment where employees can build long-term careers and make a genuine impact.

Why Join Us?

Join a stable and growing Australian manufacturer backed by Varley Group

Enjoy a diverse role that combines customer service, sales support, operations and coordination

Work closely with customers and play a key role in delivering outstanding service

Be part of a supportive, collaborative and down-to-earth team

Long-term career development opportunities within the broader Varley Group

Knoxfield-based role with a variety of work and no two days the same

About the Role

We’re looking for a proactive and customer-focused Internal Sales & Customer Service Coordinator to join our team.

This is more than a traditional internal sales role. You’ll become a key point of contact for customers, supporting enquiries, preparing quotations, processing orders and coordinating customer requirements through to completion and delivery.

Working closely with Sales, Production, Purchasing and Business Operations, you’ll play an important role in ensuring customers receive a seamless and professional experience from enquiry through to delivery.

What You’ll Be Doing

Responding to customer enquiries via phone, email and online channels
Preparing quotations and following up opportunities
Processing customer orders and maintaining accurate records
Coordinating customer requirements with Production and internal teams
Monitoring order progress and communicating updates to customers
Raising and maintaining job sheets and associated documentation
Managing customer backorders and stock availability enquiries
Supporting parts sales, aftermarket enquiries and service-related requests
Assisting with annual inspection and service administration activities
Building and maintaining strong customer relationships
Working collaboratively with operational teams to ensure exceptional customer outcomes
Supporting continuous improvement initiatives and process efficiencies

About You

You enjoy working with people, solving problems and delivering excellent customer service.

You take ownership of your work, communicate confidently and enjoy being part of a team that genuinely supports one another.

You’ll ideally bring:

Previous experience in Internal Sales, Customer Service, Sales Support or Account Coordination
Strong relationship-building and communication skills
Excellent organisational skills and attention to detail
The ability to manage multiple priorities and competing deadlines
Confidence using Microsoft Office and business systems
Experience with quotations, order processing and customer communication
A proactive and solutions-focused approach
Experience within manufacturing, engineering, industrial, transport, automotive or trade-related industries (highly regarded)
A willingness to learn technical products and industry knowledge

What’s On Offer

Competitive hourly rate
Long-term career opportunity with a growing Australian business
Supportive and collaborative team culture
Diverse role with daily customer interaction
Exposure to a respected national engineering and manufacturing group
Opportunity to develop your skills and build a rewarding career
Employee Assistance Program (EAP)
Stability, security and future career pathways within Varley Group

Apply Now!

If you’re looking for a varied role where you can build strong customer relationships, contribute to business success and develop your career within a supportive team environment, we’d love to hear from you.

As part of our recruitment process, applicants may be asked to complete a short questionnaire to help us better understand their experience, career aspirations and suitability for the role.

IDOM Innovations is the corporate venture arm of Tokyo Stock Exchange listed IDOM Inc: Exploring, creating, and investing in automotive solutions that scale globally. One of these solutions is AutoFlip. This platform provides consumers with a quick and simple way to sell their used vehicles while providing dealerships with a convenient online location to buy stock. This exciting and innovative online platform has the vision to become the future of global automotive solutions. Visit to learn more.

Your role

AutoFlip is looking for an Entry Level Sales Representative to join our growing company. In this role, you will be responsible for providing excellent customer service while helping to manage daily leads. Additionally, you will work in a very energetic, enthusiastic, and fast-growing team with a shared goal of achieving sales targets and KPI’s. This role will suit an applicant who is looking to work in a sales role, has worked with KPI’s, has good computer skills and is willing to receive proper training.

What we expect from you?

• Energy, enthusiasm, and proactivity (key to be successful in this role).

• Experience in a sales or lead management role.

• Experience in automotive sector (desirable).

• Self-motivated with a desire to meet and exceed targets and KPI’s.

• Excellent communication and negotiation skills.

• Good computer skills with experience using CRM and lead management systems.

• Willingness to receive training.

What can you expect from us?

• Monday to Friday, office hours, no late nights, or weekends.

• Salary base + superannuation + uncapped commissions + phone allowance.

• Discounts on Uber, JB Hi-Fi, Event Cinemas, Woolworths, Uber Eats, Myer and more!

• An energetic environment with a supportive team.

• Opportunity for career progression.

• Work for one of the largest automotive groups in the world.

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
Manage new enquiries: Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
Drive enrolments: Follow up with families after their trial, answer concerns and clearly explain the value of the most suitable Contour program.
Own your pipeline: Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity.
Achieve your targets: Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
Improve the process: Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.

This is a full time, permanent role ( 38 hours a week ) weekdays 11am to 9pm and weekends 9am to 5pm, based at our Melbourne CBD campus .

These are the business’s operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required .

What You Will Bring

Strong communication skills , with the empathy to build real relationships with students and parents.
Solution-focused , confident addressing concerns and guiding families through a decision rather than pushing them into one.
Organised under pressure , able to manage multiple enquiries and follow-ups while staying focused on targets.
Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before!).
Strong academic record through VCE or equivalent.
Bachelor's degree (completed or in progress) in Commerce, Business, or a related field.
Genuinely student-focused , with a real interest in helping families succeed, not just closing a sale.
Retail, hospitality, call centre, or sales experience ( preferred , not required).

Why You Will Love It

Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
Purposeful work , you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.
Real ownership from day one , your pipeline, your targets, your calls.
Structured training and coaching , weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform.
Direct access to founders , no layers of management, inside one of the fastest growing education companies in Australia.
A driven, easy-going team , hardworking but genuinely friendly, no corporate politics.

How to Apply

If you are committed to guiding families through their educational journey , we’d love to hear from you.

Application Process

Submit your application.

Shortlisted candidates will complete a behavioural and video interview assessment.

Suitable candidates will then be invited for an in person interview.

Are you ready to be a big part of something big?

Atcarsales,we’reallabout makingbuying and sellinga great experience. Since 1997,we’vebeen evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want tooffer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small-small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces,we’retransforming how people buy and sell across the world. We discovernew ideasand bring them to life. We continue to grow, and we continue to evolve,andwe’renot afraid to take bold steps to get there.

What’s on offer:

A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK180 endorsed employer for women.
The support of a highly engaged, high-performing team including a leadership team thatyou’ll actually have face time with.
24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.

Job Description

What’ll you’ll be doing:

As a Customer Advocateat carsales, your primary responsibility is to provide the best experience possible to all of our customers through offering customers quality support and assistance across multiple channels, such as phone, and email.Working in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).

By assisting our customers through their journey and supporting them with their needs, you are contributing to the goals of the greater Customer Service Team, driving both customer satisfaction and loyalty in a positive direction.Your role also includes helping maintain the day to day operations of the Success Team through taskssuch as, advert approvals, fraud identification,adjacentproduct support and administrative tasks.

Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
Understand and share expertise in problem solving and solving them quickly .
Develop and support solutions that deliverexceptional customer service.
Demonstrate understanding, motivations and expertise in meeting KPIs.

Qualifications

What we’re looking for:

Help to build and maintain our loyalcustomers and members.
Know your way around a computer(and you can help people who don't).
Reliable person with strong time management.
Demonstrate empathy when dealing with customers.
Work well under pressure.
Savvy in technical troubleshooting/ problem-solving.

We know not everyone will meet every requirement, and that's okay. If you're excited about the role and believe you can make a difference, we'd love to hear from you.

Additional Information

A few other things we want you to know.

As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come join us - because every role plays a vital part in our journey toward something big!

Lunch Van Sales Representative-Tullamarine

Looking for a career, not just a job?

JoinTasty Fresh Food Co. and become part of a team that genuinely promotes from within. Many of our leaders started as Van Sales Representatives and have progressed into roles across sales, management, marketing, IT, finance and head office operations.

Lunch Van Sales Representative-Tullamarine

Looking for a career, not just a job?

What’s on offer?

Monday to Friday only – no nights or weekends
Early starts, early finishes (typically home by 2–3pm)
Ongoingfull-time position with set hours and routine
Casual rate (ongoing full time role/hours ): $38.60 per hour , or permanent rate:$30.90 per hour
Performancebonuses on top of base pay
Free onsite parking, staff discounts and take-home goodies
Fulltraining and ongoingsupport
Strong team culture and genuine career opportunities

A typical day

You’ll start your day at our Tullamarine depot from 6am, loading your modern automatic lunch van with fresh food and drinks before heading out on your regular route.

Throughout the morning you’ll visit workplaces including warehouses, factories, work sites and offices, stopping every few minutes to serve customers. You’ll build strong relationships with regular customers , process sales, manage stock and provide friendly, efficient service.

No two days are exactly the same, you’ll be constantly on the move, meeting people and running your route as if it were your own business (without the admin burden!). After your final stop, you’ll return to the depot to complete stock counts, unload and cash up before heading home in the early afternoon.

What you’ll need

Full VIC driver licence(no P Plates)
Safe and confidentdriving skills
Excellentcustomer service skills
Reliability and strong work ethic
Ability towork independently and stay organised
Motivation to grow your earnings and career

At Tasty Fresh Food Co . we deliver fresh food and great service to hardworking Australians every day.If you’re energetic, customer-focused and enjoy being out on the road, we’d love to hear from you.

Apply now!

All applicants will receive a short questionnaire as part of the application process – please complete this asap to get ahead of the queue!

Customer Service Officer | 12-Month Fixed-Term Contract

Barenbrug is one of Australia’s largest seed companies and part of the global Royal Barenbrug Group. We are committed to exceeding the expectations of our employees, customers and industry partners.

We are seeking a Customer Service Officer to join our Dandenong South team on a 12-month fixed-term contract. Reporting to the Customer Service Manager, you’ll join a supportive and knowledgeable team focused on delivering first-class service to both internal and external customers.

Customer Service Officer | 12-Month Fixed-Term Contract

Dandenong South, Victoria 3175

About the Role

This is a hands-on and varied role working across sales, logistics, distribution, manufacturing and inventory management.

You’ll coordinate customer orders from receipt through to delivery, often managing multiple product, stock and delivery requirements at once. Accuracy, attention to detail and strong follow-through are therefore essential.

To thrive in this role, you’ll be a confident communicator and relationship builder who enjoys solving problems, working collaboratively and taking ownership of getting things done.

Key Responsibilities

Receive and accurately process customer orders, quotes, product enquiries, account queries and credit returns
Coordinate orders from receipt through to delivery, working closely with sales, logistics, manufacturing and inventory teams
Keep customers and internal stakeholders informed of order progress, stock availability and potential delays
Identify opportunities to cross-sell and up-sell where appropriate
Assist with stocktakes and the reconciliation of stock levels
Support accurate inventory control in line with company policy
Maintain accurate and current pricing
Ensure timely administration and processing of customer orders
Contribute to continuous improvement initiatives across systems, processes and products

About You

You’ll ideally bring:

Experience in a similar customer service, sales support or supply chain role
Strong commercial awareness and an understanding of logistics and supply chain processes
Excellent attention to detail and a commitment to accuracy
A proactive approach, with strong follow-through and a focus on seeing tasks through to completion
The initiative to identify what needs to be done and follow up without being prompted
Strong problem-solving skills and a solutions-focused mindset
An inquisitive nature, with the confidence to ask questions and develop a thorough understanding
Experience with Pronto would be advantageous
Experience within the agriculture industry would be highly regarded
A genuine willingness to learn and build your product knowledge

We understand that developing confidence and capability takes time. You’ll be supported by a knowledgeable and highly engaged team who are committed to sharing their expertise and helping you build a strong foundation with us.

What Success Looks Like

Success in this role is measured by both what you deliver and how you work. We value collaboration, accountability and a positive, solutions-focused approach.

We’re looking for someone who enjoys being part of a team, brings energy to their work and takes pride in delivering great outcomes for customers and colleagues.

What We Offer

Competitive salary package
Supportive and flexible working environment
Excellent conditions and employee benefits
A varied role with exposure across customer service, sales, logistics and supply chain
A 12-month fixed-term opportunity within an experienced and supportive team

We are a designer and manufacturer of patient-specific dental implants and prosthetics. Within the dental industry we have pioneered fields of engineering to create some of the most advanced dental hardware in the market. We take pride in innovation, technical excellence and superior product design and manufacturing.

We’re looking for a Sales Representative, ideally with dental technician, dental assistant or dental sales experience to look after our clients in Victoria. You will have ownership and accountability for managing key healthcare professional relationships within your territory. You will provide a consistent and value-added service for dental professionals and prosthodontists that supports best treatment outcomes for patients.

The role is also ideal for a dental assistant or dental technician who is looking to move into a Sales position.

Your responsibilities include:

Develop and execute a strategic sales plan to expand business and achieve revenue targets within your territory.
Identify, engage, and build strong relationships with dental health professionals to promote our full line of high-quality, state-of-the-art digital dental products.
Provide responsive, on-call support to existing customers while cultivating relationships with prospective clients.
Conduct client visits to uncover sales opportunities, follow up on previous interactions, and ensure satisfaction with products and services.
Manage key customer accounts and strategically target high-potential clients.
Handle customer enquiries promptly and ensure their needs are met efficiently and professionally.

To be successful in this role you will have:

Proven sales experience, or a background as a dental assistant or dental technician looking to transition into a sales-focused role.
Experience with dental implants, dental prosthetics and/or digital dentistry.
Strong client focus, proactive approach, andand drive to achieve results.
Relationship management skills and openness to feedback.
Clear and influential communication skills with the ability to work effectively with both dental and commercial stakeholders.
Tenacity, resilience and a team orientated approach.

Drive and passion are hard to generate when we’re not feeling valued or having fun, so we make sure our Osteon Family are well looked after. We provide you with

A company experiencing exponential growth!
Support and collaboration, not just with your immediate team, but with the broader organisation as well
Flexibility and work life balance
Career growth opportunities and recognition of employee performance
Employee discounts across electronics, movie tickets, gift cards and more!
Generous commission structure and car allowance

About the latest Internal sales customer service Jobsin Melbourne !

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 8 million subscribers each month with exclusive limited time offers at 'insider' prices.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, an onsite gym with premium change facilities, weekly events, the opportunity to experience the travel we offer and significant professional development opportunities - we go above and beyond to make every workday something to look forward to!

Job Description

We are seeking experiencedfull timeCustomer Service Agents to join our exceptionally talented team in Melbourne.

OurCustomer Service Agents are responsible for providing superior levels of customer service whilst handling a high volume of emails and phone enquiries resolving customer issues ensuring we deliver an unforgettable holiday experience!

You will be responsible for:

Deliver exceptional customer experiences across all contact channels, aiming for first-contact resolution.
Meet quality, productivity, and QA assessment targets in line with business goals.
Maintain expert knowledge of LE products, promotions, and services to provide the best outcomes for customers.
Capture and manage customer interactions accurately and within agreed timeframes.
Actively promote LE offerings to retain customers and support business growth.
Seek and act on customer feedback to continually enhance the LE experience.
Identify and escalate issues appropriately and contribute ideas for improving service, systems, and processes.
Meet rostering and availability commitments, supporting colleagues and projects as required.
Commit to ongoing personal and professional development.

Qualifications

What we are looking for:

Someone that is used to a high volume of calls!
Flexibility, this role would suit someone who is very flexible with a variety of shifts available. We are here to service our customers between 7am and 10pm, 7 days a week.
You will have exceptional verbal and written communication skills, attention to detail and be extremely passionate about customer service and travel!
Previous experience in the Travel industry is beneficial -either customer support/bookings or front office is preferred but not required.
If you enjoy providing exceptional customer service and striving to meet our goals, then this could be the right opportunity for you!

Additional Information

What's in it for you?

Flexible hours from 7am - 10pm, 7 days a week.
Competitive remuneration package - Base $66k + super with the opportunity to make $12k in bonuses (depending on how our customers rate your service!)
First-class health and well-being program, including an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
Fun and flexible working environment -Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
Opportunity to experience the travel we sell through famils.
A fun, dynamic environment with a collaborative team.
Generous staff discount and birthday leave!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

Become part of a collaborative and forward thinking team within one of the world’s leading suppliers of microencapsulated omega 3 and omega 6 powders, emulsions, and nutritional oils. We’re proud of our supportive culture, our commitment to safety, and the people who make our work possible.

The Opportunity:

For a proactive and inquisitive problem solver, this opening offers the chance to take ownership of logistics related shipping documentation, driving smooth coordination and ensuring goods reach their destinations on time. This opportunity positions you as the key point of contact for managing customer inquiries, processing orders, and resolving concerns with confidence and care.

How You’ll Strengthen the Team:

Engage with customers and process orders with agility and accuracy
Coordinate compliant shipping documentation for local and export deliveries
Deliver timely, professional resolutions to customer complaints
Coordinate intercompany transfers to ensure accuracy, timeliness, and seamless internal flow
Drive inventory accuracy through proactive monitoring and efficient stock control
Foster strong intercompany communication to enable seamless processes

Why You’re a Great Match:

Experience in customer service, order processing, or logistics
Knowledge of domestic and export shipping documentation
Strong communicator who resolves customer issues professionally
Skilled in maintaining inventory accuracy and stock control
Confident using ERP or order management systems
Detail‑driven problem solver who thrives in fast‑paced environments

What You’ll Enjoy With Us:

Thorough onboarding and continuous training to set you up for success
Room to grow with exciting opportunities as our business continues to expand
Friendly collaborative environment

Next Steps

Feel confident you can make a valuable contribution and thrive in a supportive, collaborative team? We’d love to hear from you. Please submit your CV along with a cover letter outlining your experience. Applications are reviewed as they’re received, so apply now for immediate consideration.

Only shortlisted candidates will be contacted. This role is based onsite.

Nu Mega Ingredients proudly welcomes applicants from all backgrounds and is committed to fostering an inclusive workplace.

Posted 1 day ago

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Job Description

Job no:

Ready to lead in one of Australia's most iconic retail destinations? Join Myer Chadstone and play a pivotal role in creating exceptional customer experiences while leading large, high-performing teams in a fast-paced and dynamic retail environment.

This is an exciting opportunity for an experienced retail leader who thrives on developing people, driving performance and creating a culture where customers and team members feel valued every day.

As a Customer Service Manager at Myer Chadstone, you'll lead from the front, inspiring teams across multiple departments to deliver outstanding service, strong commercial outcomes and memorable customer experiences. You will influence store culture, develop future leaders and drive operational excellence in one of our highest-profile stores.

Whether you're coaching team members, identifying opportunities to improve performance or engaging with customers on the floor, you'll be at the heart of what makes Myer special.

About The Role:

Lead large, multi-skilled teams to deliver exceptional customer experiences and strong financial performance
Coach, mentor and develop team members to unlock their potential and build future retail leaders
Create a high-performance culture where accountability, recognition and collaboration thrive
Drive productivity through effective workforce planning, operational excellence and clear prioritisation
Spend quality time on the shop floor connecting with customers, identifying opportunities and leading by example
Partner with the leadership team to execute store strategies and chieve key business goals

About You:

Proven leadership experience in retail, ideally department stores or other cusotmer-focused environments
Passion for creating engaging customer experiences and building high-performing teams
Strong people leadership skills with a 'hands-on', collaborative approach and a track record of growing talent
Commercially minded with experience driving sales, productivity and operational outcomes
Confident communicator who can lead through change and inspire others
Resilient, ada;table and energised by working in a fast-paced environment

Why Myer?

Lead within Australia's most recognised department store brand
Career development, leadership programs and succession opportunities across our national network
Generous team member discounts and exclusive partner offers
Supportive leadership team focussed on your growth and success
Access to volunteer, parental and lifestyle leave
Recognition programs celebrating outstanding achievements and contributions

Our leadership teams work across a fortnightly rotating roster designed to support key trading periods, including weekends and peak retail events such as Black Friday and Christmas-New Year season.

Lead customer experience at one of Australia's busiest and most exciting retail destinations. Apply now!