NDIS Support Coordinator (Independent Contractor)

Blue Bay Support Coordination; Brisbane; Remote; AUD 98,000 - 194,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Mentorship support

Independent contractor

Job summary

Blue Bay Support Coordination is seeking experienced NDIS Support Coordinators to join as independent contractors in Brisbane, Melbourne and Newcastle. Flexible hours and remote work with some local travel are available; a smaller caseload supports quality service.

Experience in NDIS support coordination is essential, with relevant qualifications and a values-aligned approach. You will operate under Blue Bay’s registration as a subcontractor with mentorship and administrative support.

Qualifications

• Previous NDIS Support Coordination and sector experience (disability/mental health/community services).
• Relevant qualifications in social work, psychology, teaching, allied health, community services, or related field; Min Certificate IV.
• Independent contractor requirements: ABN and insurances (professional indemnity/public liability).

Responsibilities

• Coordinate Participant Supports to help participants understand and implement NDIS plans.
• Build participants' capacity by connecting services and resources.
• Liaise with families, providers, NDIA, and stakeholders to arrange and deliver services.
• Monitor progress and maintain documentation per NDIS requirements and Blue Bay policies.
• Ensure continuity of care and consistent, high-quality support.

Skills

Support coordination experience

Disability sector experience

Communication skills

ABN readiness

Education

Certificate IV

Job description

NDIS Support Coordinator (Independent Contractor) - BRISBANE , MELBOURNE / Newcastle

Blue Bay Support Coordination is seeking experienced NDIS Support Coordinators to join our team as an independent contractor in the Brisbane / Melbourne / Newcastle areas. If you are looking for a role that offers flexibility, great pay, and a supportive team environment, this might be the perfect opportunity for you.

For the right applicant (previous Support Coordination experience essential, relevant qualifications & values-aligned approach to practice) we do have a partial caseload available, providing an opportunity to commence immediately with billable hours.

Why Join Blue Bay? (The Opportunity)

Flexibility: Work from home with flexible hours, including remote work arrangements and occasional local travel to meet participants as needed.

Supportive Team: Join a friendly, experienced team that provides mentorship and administrative support to help you succeed.

Great Remuneration: Enjoy a competitive hourly rate for billable hours – $71.28 /per hour for Level 2 Support Coordination or $141.27/per hour for Level 3 (both rates are inclusive of superannuation).

Manageable Caseloads: Work with a smaller, manageable caseload of participants, allowing you to provide quality support while maintaining a healthy work-life balance.

Professional Independence: Operate as a subcontractor under Blue Bay’s NDIS registration, while being backed by our established systems.

About Blue Bay Support Coordination

Blue Bay Support Coordination is a dedicated team of NDIS professionals focusing solely on Support Coordination and Psychosocial Support services. Our vision is to build authentic connections and work in true partnership with our participants to achieve their goals. We believe all people should have the opportunity to live the life they choose.

Key Responsibilities

• Coordinate Participant Supports: Provide person-centered coordination of supports to assist participants in understanding and implementing their NDIS plans and achieving their goals.
• Capacity Building: Empower participants to build skills and independence by connecting them with appropriate services and community resources.
• Service Navigation: Liaise with participants’ families, service providers, the NDIA, and other stakeholders to ensure services are arranged and delivered effectively.
• Monitoring & Reporting: Monitor participant progress, address issues or crises as they arise, and maintain accurate documentation and reports in line with NDIS requirements and Blue Bay’s policies.
• Continuity of Care: Ensure participants receive continuous support and that their needs are met with consistency and quality service.

About You (Selection Criteria)

• Previous Support Coordination and Sector Experience: Must have at least 1 - 2 years of direct experience working as an NDIS Support Coordinator, and experience in the disability, mental health, or community services sector (e.g. NDIS support coordination, case management, allied health services).
• Qualifications: Relevant qualifications in social work, psychology, teaching, allied health, community services, or a related field. Min Certificate IV
• Organisational Skills: Proven ability to set priorities, plan and organise your own workflow, and meet deadlines while working independently.
• Communication: Well-developed communication skills, able to communicate with a wide range of people
• Problem-Solving: Ability to resolve conflict and handle sensitive or confidential matters with professionalism and discretion.
• Independent Contractor Requirements: Ability to operate as an independent contractor, including having (or willingness to obtain) an ABN and appropriate insurances (professional indemnity/public liability).

Blue Bay Support Coordination is an equal opportunity employer. We encourage applications from all qualified candidates, including people with disabilities, and we are committed to fostering a diverse and inclusive work environment.